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Introducing Updated User Types for ArcGIS

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Expanding access to ArcGIS

User types are evolving to expand access to the capabilities, apps, and content your organization needs to do their work. The updated role-based user types extend capabilities, simplify administration, and allow you to scale as your organization’s needs grow.

Updates include:

  • Expanded capabilities that align to roles in your organization
  • Comprehensive access to ArcGIS capabilities across multiple products on desktop, web, and mobile devices
  • Streamlined user type administration
  • Access that scales as your organization grows
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Planning for the updates

Updated user types for ArcGIS Online and ArcGIS Enterprise will be available to purchase in June 2024. The updated user types will be available in ArcGIS Online with the June 2024 update and in ArcGIS Enterprise upon upgrading to version 11.4 (expected November 2024) and later versions. Since ArcGIS Pro can be administered through ArcGIS Enterprise and ArcGIS Online, the update will be reflected in the respective release.

Effective with the ArcGIS Online June update, Esri will deliver ArcGIS Pro Basic to all ArcGIS Enterprise 10.9 to 11.3 customers who purchased Creator user types or received Creator entitlements included as part of the ArcGIS Enterprise purchase for the duration of their maintenance or subscription term.

Additionally, ArcGIS Excalibur and ArcGIS Mission Manager licenses will be available to assign to the Creator user type. ArcGIS GeoBIM will be available for the Contributor user type. Log in to My Esri to explore what’s new and to administer licenses.

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Access capabilities and insights anywhere


Explore the updated user types

User types put the right tools in the hands of the right people to support seamless collaboration, enhance data accuracy, and optimize workflows.

Start mapping, analyzing, and managing data

Enrich enterprise business data with spatial context. Create maps, develop apps, conduct analyses, and manage geospatial data with these user types.


Boost collaboration across your organization

Enable more users to leverage the power of ArcGIS securely within your organization with these user types. Additionally, continue to provide access to public viewing of maps and open data.


Explore the 2023–2024 user types comparison matrix

Take a closer look at the user type updates, including what’s been added to each user type.

Download the comparison matrix

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