Supply Network Resilience

Business Continuity and Recovery

Normalize supply operations with location intelligence

Strengthening supply operations during COVID-19

The spread of COVID-19 has led to extreme delivery delays of essential goods, while other non-critical inventories are in stockpiles, not aligned with current demand. To improve supply chain operations, supply network managers must know what is happening and where, including current and projected threats from COVID-19 and weather and traffic conditions. Location-enabled supply network resilience combines live business and spatial data in a common operating picture, which can improve efficiency and reduce costly disruptions.

Digitizing and visualizing supply network and dependencies

COVID-19 has resulted in unprecedented disruptions for supply chains globally. Like never before, organizations need to understand their end-to-end network and the flow of goods across channels. They must respond to ongoing changes and ensure resources are appropriately allocated to keep business up and running. Organizations can use location intelligence to quickly digitize and visualize every aspect of their supply network—suppliers, plants, distribution, and customers—highlighting any related dependencies to strengthen supply chain resilience.

Software showing a map and supply chain analysis

Assessing network risks and disruptions

Supply disruptions are inevitable, and during the COVID-19 crisis, operational threats have only increased. Through a live operating picture, staff can immediately identify and assess risks globally, regionally, or hyperlocally. Businesses can examine the impact of the crisis on employee well-being, facility capacities, and policy-based business restrictions, combined with other incidents such as real-time weather and traffic. Organizations can generate a thorough risk analysis to proactively mitigate costly disruptions while maintaining operations to meet shifting demands.

Map of locations in a supply chain

Delivering real-time operations dashboards

The impact of COVID-19 varies greatly by location and requires up-to-date insights to respond effectively to conditions as they arise. Operations dashboards enable staff to understand how threats impact personnel, operations, and assets. Dashboards help leaders visualize disruptions to network flow by presenting location-specific analytics and performance metrics on a single screen. Throughout the process, organizations with dashboards can be better equipped to make fast, effective decisions; visualize trends; monitor status in real time; and inform internal and external stakeholders.

Real time dashboard of a supply network


To implement Esri’s technology for facility status requires software and incident data from Esri’s ArcGIS Living Atlas of the World, ArcGIS Marketplace, and/or from internal sources. Optional professional services are available for a fee when projects require extra resources.

Recommended software

  • ArcGIS Online

  • ArcGIS Pro

  • ArcGIS Insights

  • ArcGIS Dashboards

Additional licenses

  • Creator user type

  • Viewer user type

  • GIS Professional user type

Optional software

  • ArcGIS Enterprise

  • ArcGIS Tracker

  • Business Resilience Template

WhereNext Magazine

Will COVID-19 Rearrange the Global Supply Chain?

Executives have been reluctant to alter supply chains despite disruptions like climate change and economic nationalism. Will COVID-19 be different?

Read the article

Esri products for supply network resilience


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