Deploying an Esri Architecture, Engineering, and Construction (AEC) Project Delivery service and ArcGIS Online for the city, Abonmarche was able to quickly set up a water service line inventory. The deployment was based on existing water account records, record inspections, and previously identified replacements, making use of Esri's ArcGIS Field Maps mobile app. Data was then shared with the public in real time through the ArcGIS Hub community engagement site and associated dashboard.
The dashboard and hub site have changed the face of a critical community health initiative. Benton Harbor's ability to share accurate, up-to-date information with the public has established transparency from the project's onset, setting a foundation for building trust.
Abonmarche used Esri's Lead Service Line Inventory solution as a base framework to configure and customize the project's specific needs and goals. This industry-specific solution helped to easily set up the necessary data layers, maps, and applications, enabling Benton Harbor to go above and beyond to communicate with the community.
"This solution came at the perfect time for us," said Garrick Garcia, Abonmarche GIS technician. "We wanted something thorough and reliable, yet easy to deploy in order to keep up with the pace of the project. Seeing inspections and construction results in real time is key to monitoring issues as well as sharing results. Recording and publishing work with GIS are much more efficient processes than we would have implemented otherwise."
Esri's Lead Service Line Inventory solution came with a number of built-in maps. Abonmarche configured those maps to fit the project's requirements, then integrated them into the ArcGIS Field Maps mobile app to become part of the final workflow solution. Then, using the Project Manager Web App from the ArcGIS Solutions collection, Abonmarche designed the ability to track which service lines have been replaced, which service lines have yet to be replaced, and a host of other valuable information. Finally, several custom web applications and dashboards were created to interact with the out-of-the-box solutions apps so that additional project requirements could be easily managed. This suite of web maps and applications has provided contractors, inspectors, project managers, and office administrators with the ability to communicate directly and coordinate the work that is being performed.