Disaster Response Program

When a disaster or crisis strikes, we’re here to support you 24/7

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COVID-19

Maps, solutions, and resources for response, business continuity, and reopening during COVID-19

View COVID-19 resources

Racial Equity

GIS resources and workflows to help map, understand, and address racial inequities

View racial equity resources

We support disaster and crisis response with GIS

Esri’s Disaster Response Program (DRP) assists organizations responding to disasters or crises worldwide as part of our corporate citizenship. We support response efforts with GIS technology and disaster response expertise when an organization’s capacity is exceeded.

When you need help quickly, Esri can provide data, software, configurable applications, and technical support for your emergency GIS operations. We’re here to ensure you get the help you need to understand the situation, make better decisions, and respond more effectively during a crisis.

Areas of support

Explore live interactive maps and find resources to support various crisis and disaster types supported by the Disaster Response Program.

Building remains and debris following an earthquake

Earthquakes

Improve your response with our earthquake public information map. Monitor earthquake locations, shaking intensity, and affected population.

Get earthquake help

Residential area nearly fully submerged under water

Flooding

Observe US flooding information showing locations and statistics, flood warning areas, and current precipitation.

Get flooding help

ACTIVE RESPONSE

Humanitarian and Public Health

Improve humanitarian and public health response to disease outbreaks, famine, migration, and environmental disasters with GIS technology.

Get humanitarian help

Hurricanes

View current projected paths, weather warnings, storm surges, and precipitation from hurricanes, also known as cyclones or typhoons.

Get hurricane help

Severe Weather

Manage your severe weather response—including tornados, blizzards, drought, and super storms—with live feeds and sensor data.

Get severe weather help

Wildfires

Track US wildfire locations, perimeters, potential fire areas, global hot spots, wind conditions, and precipitation via streaming data.

Get wildfire help

How Esri’s Disaster Response Program can help you

Esri was founded to help solve some of the world’s most difficult problems. For over 25 years, the DRP has provided GIS support to our users and the global community during disasters and crises of all types and sizes. When you need help in a response, here are ways we can assist.

ArcGIS software

Esri customers can temporarily extend existing licenses to support their organization’s increased GIS requirements during a disaster response. New to GIS or not yet a customer? Gain temporary access to ArcGIS, the world’s leading GIS platform.

Workflow implementation

Are you looking for modern capabilities to support situational awareness, impact analysis, damage assessment, operational briefings, or public information? We can implement or help you configure battle-tested solutions during your response.

Geospatial data

Put your response in context by using existing data from ArcGIS Online and the Living Atlas, such as real-time weather, traffic, hazards, infrastructure, and demographics. We’ll connect you with incident-specific data shared by the response community and private sector.

Technical support

The last thing you need during a response is for something to break down. During your response, gain access to our industry-leading premium support services. A dedicated team of professionals is ready to address any question or issue related to the ArcGIS platform.

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Help when you need it most

Maintain Situational Awareness and Connect Communities During Disasters Using ArcGIS

Discover the power of ArcGIS to manage emergencies and the flow of public information.

The story of GIS in disaster response

2020

Busiest Year on Record

The DRP was activated on Feb 3, 2020 to support the global pandemic response to COVID-19. The DRP responded to more requests for assistance in 120 days than it did over the program’s entire 26 year history. More than 4,300 organizations and 20,000 requests were fulfilled by June 1^st, the start of Atlantic hurricane season.

View the COVID-19 resources

2018

Camp Fire in Butte County

The Camp Fire in Butte County, CA became the most deadly fire in California history. The DRP assisted multiple agencies in the response effort.

Watch the Camp Fire response

2017

Costly Year of US Disasters

Most costly year for disasters in US history as a result of hurricanes Harvey, Irma and Maria, multiple devastating wildfires, and severe flooding. This year became the 2^ndbusiest on record for the DRP.

Read about the Hurricane Maria response

2014

Malaysia Airlines Flight MH17

The Disaster Response Program assisted with rapid information sharing capabilities between multiple global locations in a matter of hours in response to the downing of Malaysia Airlines flight MH17.

Read about the MH17 response

2009

Deepwater Horizon Gulf Oil Spill

Multiple organizations shared situational awareness applications that supported the response and clean-up efforts for the Deepwater Horizon Gulf Oil Spill.

Read about the spill response

2005

Hurricane Katrina

Katrina was one of the costliest tropical cyclones in US history. The Disaster Response Program provided direct support for several agencies, including a regional database, damage assessment, search and rescue, and map production.

Read about the GIS volunteers

2001

9/11 World Trade Center

An emergency operations center with GIS capability was established on Pier 92 to support the World Trade Center response and recovery efforts. 20,000 maps were produced in the weeks following the 9/11 terrorist attacks.

Read about the 9/11 response

1994

Northridge Earthquake

Esri's first activation of the Disaster Response Program supported the response to the Northridge earthquake with advanced impact modeling and damage assessments.

View the earthquake shakemap

Maps for the media

Request embedded maps or interview topic experts for your disaster-related editorial features and news stories.

Send a media request

Disaster resources

Explore solution templates, incident-specific data, resource catalogs, and live data feeds to support your disaster response.

View resources

Get help now

If you need GIS software or support for your current disaster response, please request assistance by completing the form. All requests should be fully justified and are subject to approval.