Health and Human Services

CVS Health Spotlights Health Emergency Preparedness at Esri Conference

From disease to disaster, our world is in a constant state of recovery. Now is the time to come together and share best practices for moving forward with modern technology so we are ready to solve some of our toughest challenges. You are invited to join our 21st Annual Esri Health and Human Services GIS Conference to share ideas and learn new innovative approaches to advance your efforts in response to the next disease or disaster.

Geographic information system (GIS) technology is ideal to support health emergency preparedness because of its interoperability, flexibility, breadth, and ability to scale from local to global events. The Esri Health and Human Services GIS Conference is the perfect opportunity to come together to hear user stories and attend technical workshops that will equip you with the knowledge and skills to advance your organization’s initiatives including recovery and response efforts.

Preparedness and response work accounts for just one of the six thematic areas we plan to cover. We will have multiple presentations and speakers that will share their use of spatial technology across the following themes:

  1. Preparedness and response
  2. Humans in crisis
  3. Health equity
  4. Access to care and network adequacy
  5. Strategic planning
  6. Environmental health and climate

The conference will be held May 2-3, 2023, at the beautiful Chicago Hilton. Save the date, get your travel requests started, and have a look at recordings from our 2022 event to get you in the mood. You can also request to be notified, here, when registration opens and new speakers are announced. 

Preparedness & Response Speaker Highlight

CVS Health Corporation, Director of Enterprise Resiliency Sarah Smith, and Enterprise Resiliency Manager Sean Horman will be at the 2023 Health and Human Services Esri Conference to share their innovative preparedness story.  The CVS Resiliency Team is using geographic information system (GIS) technology to be proactive and modernize their organization in a way that helps them continue to provide a high level of service to their customers, distributors, and employees, even during a disaster. Bringing supplies and resources to people in need is at the focal point of the CVS preparedness story. They are utilizing ArcGIS Solutions to integrate data from over 10,000 assets layered with incident and weather feeds to create a holistic view of the organization. Additionally, CVS is using Esri location-based technology to create an information hub that keeps all stakeholders across their networks informed and aligned. Their hub is the primary communication tool for the incident coordinator and executive team. It is imperative that information is available to decision-makers when they need it most. Creating a resiliency-focused preparedness platform means integrating existing systems, and ArcGIS enterprise is their solution.

“Doing our job really impacts lives, and moving to an ArcGIS system we can do it even better” says Horman.

Geographic information serves as the common denominator for any public health preparedness solution because location data is essential to every phase of planning, response, and recovery. By sharing lessons learned and reflecting on the ups and downs of these past years, your preparedness and response efforts solidly move toward modern and real-time data-informed solutions.

Come to the 2023 Esri Health and Human Services GIS Conference to learn more about the CVS Enterprise Resiliency Teams’ efforts as a model of health emergency preparedness and hear from others across multiple fields. You will also have Esri experts on hand to help with your specific needs (so come with questions and ideas!). You can meet individually with our professional services division during hosted ‘doctor’s hours’ on both conference days to share your challenges or get ideas for how to proceed with your projects.

Make sure you do not miss an event update by signing up at

About the author

Nanette Star

Nanette Star is the Health & Human Services Industry Specialist at Esri. She is a strategic thinker and collaborator on all things data, health, and equity. Ms. Star has over 15 years of experience in public and tribal health and policy, including using GIS to share information across communities and with decision-makers. She holds a Master’s degree in Public Health, Graduate Certificate in Epidemiology, and BA in Sociology.


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