GIS for next generation call taking
GIS mapping helps 911 call systems and Public Safety Answering Point (PSAP) personnel identify dispatchable addresses more quickly during unfolding events. ArcGIS accurately displays available resources and provides first responders and call centers with more reliable routes, reducing emergency response times and saving lives.
Get your PSAP NG911 ready
PSAPs face a myriad of challenges in triaging calls for service and assigning first responders to them. Having a geographic information system that embraces security standards while offering valuable information to telecommunicators and ﬁrst responders is evolutionary and lifesaving. With the growing demand for improved location data accuracy, communities are expecting more from their government leaders. By leveraging best practices on data collection and management, PSAPs are better equipped to understand where help is needed, even indoors, with enhanced 911 mapping.
Meet with the Esri public safety team
We invite you to learn more about geospatial data and technology for public safety. Request a meeting with one of our industry experts to learn more.
5 Ways GIS Empowers Next Generation 911
Powerful geospatial capabilities help PSAPs tackle the challenging landscape of Next Generation 911. Learn how location intelligence can modernize your computer-aided dispatch.
Emergency communications blog posts
Explore thought-provoking emergency communications blog posts about the power of GIS innovation in the real world.
ArcGIS Solutions for public safety
Explore the industry-specific configurations for ArcGIS tailored to meet public safety missions.
Stay up-to-date on trends, technology, and best practices related to GIS in public safety.
Emergency Communications Community
View the latest GIS news, user stories, and resources for emergency communications professionals.