Fire, Rescue, and Emergency Medical Services

Optimize your department's response

A heat map of a coastal area scattered with fire alert points, overlaid with two photos of fire trucks and personnel at work on city streets

Develop actionable intelligence for your agency

Expanding populations and extreme weather conditions have magnified the impact of emergency incidents that claim lives, destroy thousands of structures, prompt evacuations, and impact localities. Response and recovery require effective collaboration among the public safety community, federal and state agencies, and local governments. Esri's ArcGIS software offers a unique set of capabilities for applying location analytics to your preparedness, response, and recovery practices.


Modernize your department with GIS

Fire and EMS agencies around the world use spatial data to improve their planning, preparedness, response, risk reduction, and more. The health of a community depends on the effective operation of its public safety agencies, and geographic information system (GIS) technology can improve that effectiveness.

Learn how applying location intelligence to your operations can boost coordination across multiple levels of government and help you achieve better outcomes.

Download the free ebook
A photo of two red fire engines parked at the station, overlaid with three types of fire tracking maps in circular borders

Upcoming events

Esri User Conference | July 11–15, 2022 | San Diego, California

Get event details
Fire, rescue, and EMS events
A photo of a conference staffer helping a registrant, while a person in a backpack stands in the foreground using a laptop

ArcGIS Training Courses for Public Safety

Instructor-led and self-paced options help individuals apply best practices and quickly learn ArcGIS software. Esri offers these ArcGIS courses, designed for public safety workflows, to help you gain deeper insight into your organization's data for making well-informed decisions.

Explore public safety training
View course schedule
Photo of three casually dressed attendees in a group seminar setting gazing to the left at an unseen speaker or screen


Location is fundamental to the fire service and is used to make decisions that protect life and property. It influences preplanning activities and improves response capabilities.

Meet with the Esri public safety team

We invite you to learn more about geospatial data and technology for public safety. Request a meeting with one of our industry experts to learn more.

Request a meeting

Data analysis for fire and EMS

Learn how GIS solutions and data can be used to focus fire service efforts on continual improvement in reducing risk for responders and the identified population.

Read the technical paper

ArcGIS Solutions for the fire service

Use ArcGIS Solutions to understand risks, develop preincident plans, and improve actions taken in response to an incident.

View fire service solutions

Optimize Your Department's Response

Learn how organizations can leverage ArcGIS to perform data collection, analysis, operations support, and resource coordination.

Read the technical paper

Related public safety industries

Public safety sector overview

Contact sales

Contact us

Outside the United States

Connect with the Esri public safety team