Small and Rural Systems

Mapping made easy

Person in a yellow safety vest next to a fire hydrant and a map of water infrastructure

GIS provides a foundation for your work

Easy-to-use maps and applications enable your organization to collect, use, and share information with everyone that needs it

Maps have always been essential to understanding and improving the delivery of safe, clean drinking water and reliable sewer and stormwater services. Today, digital maps enable field crews to quickly view and collect data with mobile devices. Eliminating paper forms and data entry improves workflows across the organization and provides a simple way to share information with others. Learn how you can use GIS to resolve common business challenges in Getting Started with Digital Transformation Using ArcGIS: A Guide for Small and Rural Water Utilities.

Download the guide

Discover resources for water utility workflows

Collect data

Start mapping your system by collecting data in the field. Easy-to-use applications help you build maps and populate your asset registry, supporting workflow efficiency.

Learn about ArcGIS Field Maps
Collect data

Support asset management

Assets are spatial—they all have locations, and every location has a story to tell. Using location, utilities discover patterns and trends that simple reporting cannot reveal, improving asset management results.

Download the ebook
Hydrant inspection dashboard

Gain operational awareness

Web maps and apps connect staff inside and outside the office. Dashboards display operational views of work, specific to the user's needs. Seeing mobile activities in real time improves workflows, resulting in more work completed in less time.

Download the operations ebook
Reported issues investigation dashboard with map

Industry blog

Boosting efficiency with data-driven decisions

A growing water district in Texas modernized operations, resulting in increased customer satisfaction and employee morale.

Read the blog post

Green Valley Water optimizes GIS

Leveraging ArcGIS with new technology has enabled Green Valley Water to strategically maintain, operate, and manage its wastewater collection system.

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Solutions for small and rural water systems

  • Small Utility Enterprise Agreement (SUEA)

    The SUEA will provide GIS software to build a scalable system that aligns with your business objective while optimizing your technology spending.

    More on the SUEA

  • Water Distribution, Stormwater, and Sewer Data Management

    These solutions are used to map assets, edit data, access system maps in the field and office, access asset reports, and collaborate with map notes.

    Explore the Water Distribution Data Management solution
    Explore the Stormwater Data Management solution
    Explore the Sewer Data Management solution

  • Catch Basin and Outlet Inspections

    Catch Basin and Outlet Inspections can be used to plan catch basin and outlet inspections, assign inspection activities, and manage inspection programs.

    Explore the solution

  • Lead Service Line Inventory

    Lead Service Line Inventory can be used to develop a lead service line inventory and monitor the replacement of service lines required to comply with the Environmental Protection Agency's (EPA) Lead and Copper Rule Revisions.

    Explore the solution

  • Citizen Problem Reporter

    Citizen Problem Reporter can be used to solicit non-emergency requests and reports from the general public for issues like blight, graffiti, trash, potholes, clogged drains, and flooding. 

    Explore the solution
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Water utilities segments

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Water utility business areas

Network Management for Water Utilities

Asset Management

Operational Intelligence

Planning and Engineering

Customer Care

Lead Service Line Replacement

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