Mobile Workforce Solution Benefits

Empower your water utility to boost field operational efficiency and workforce collaboration. Plan your field workforce operations and coordinate projects using streamlined workflows. Enable field staff to navigate to their work using the most efficient routes and increase field efficiency using map or form-based data collection apps. Monitor your field operations and report real-time data feeds to focus on what matters most.

Integrated Workflows for Efficient Field Operations

Assign, navigate, collect, track and analyze your work for specific water utility workflows. Using industry configurations of Collector for ArcGIS you can quickly implement supported solutions for common field activities. 

Hydrant Inspections

Record scheduled or ad hoc fire hydrant maintenance inspections.

Backflow Inspections

Mange your inspection cycle and record backflow inspections.

Collect Water Leaks

Record the location and severity of leaks in the water network.

Valve Exercising

Manage your valve exercising program activities in the field.

Fire Flow Inspection

Assign inspections to a station or shift crew and conduct field inspections.

Watering Violations

Collect customer watering violation information along with photos.

Complete Workflows to Connect Your Utility


A common view in the field and the back office allows you to plan and assign your work and adapt as priorities change.


Send pre-planned routes to your field staff for optimal routing. Get turn-by-turn directions even to your private roads.


Collect asset information, conduct inspections, and track your work.

Operations Dashboard

Stay on top of your field operations by monitoring, tracking, and reporting real-time data feeds.


Evaluate the results of your data collection workflows to understand trends and patterns in your data.

What's included?

  • Workforce for ArcGIS
  • Navigator for ArcGIS
  • ArcGIS Pro
  • ArcGIS Enterprise
  • ArcGIS Online or Enterprise Named Users
  • ArcGIS for Water Utilities Solutions
  • Insights for ArcGIS

 Also Included: 

  • Esri Self-Paced e-Learning (web training)
  • Authorized Technical Support Callers
  • Professional Services Implementation



Spatial Data a Catch for Pierce County

Mobile GIS access saves costly travel time getting crews to the office, as staff no longer need to reconcile data manually each day.

Read the case study

Talk to an Expert

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