Improved Customer Experience with ArcGIS
What's just as important as download speeds for today's telecom organizations? Customer experience. Whether it's the customer's experience related to customer acquisition and journey or it's their experience using an end product or service, a customer's sentiment directly affects a telecom's bottom line.
In this webinar, you'll see how Esri's ArcGIS solutions can support faster disaster response, reduce network downtime, and support location-based customer sentiment analysis.
The following will be covered:
- Network operations and analytics for proactive disaster preparation
- Damage assessment for postdisaster recovery and field operations
- Location-based customer sentiment monitoring and analysis
Event details: May 15th - 10:00 a.m. PDT - 11:00 a.m. PDT