70% of change programs fail to achieve their goals, largely due to employee resistance and lack of management support. (Genesys; govloop, 2018)
Successful technology projects—including true digital transformation—require individuals to change how they work. Organizations that combine a people-focused change management plan with a project plan are up to six times more likely to achieve their project goals. (Prosci 2016)
The Esri change management consultation uses a structured framework and comprehensive planning tools to help organizations prepare their workforce to embrace new technology.
Are you planning a project that will replace established workflows? We can help you craft an adoption strategy to advance your technology-enabled goals.
Certified change management practitioner Michael Green discusses why leaders need to address the human factor when deploying new technology.