CivicPlus


Manhattan, KS, United States

Overview


CivicPlus delivers technology solutions that enable local governments to optimize the experience they deliver when interacting with residents. Over 12,000 customers use our solutions, as do over 340 million community members in the U.S. and Canada. We deliver the industry’s first and only Civic Experience Platform. It enables entites to drive more revenue, operate more efficiently, and generate positive recognition for the many services they provide every day. CivicPlus is the only government technology company exclusively committed to powering and empowering local governments to efficiently operate, serve, and govern through the use of our innovative and integrated technology solutions built and supported by former municipal leaders and award-winning support teams. As a result, Local governments who partner with CivicPlus create positive civic experiences and build resident trust and appreciation.

Services


Overview:

Stevie® Award-Winning Technical Support Team Our Technical Support team is available 24/7/365 for emergency assistance. For on-demand self-guided videos and instructions, our Knowledge Management Team maintains a comprehensive database for each of our solutions. Flexible and Supportive Implementation Consultants Your community is unique. It’s why we’ll work closely with you to customize your software instance to meet your team’s and your community’s needs. Having worked with over 12,000 customers, we know what it takes to implement an integrated software stack on budget and on schedule. Just ask the very first customer who ever purchased from us. They’re still part of our #CPfamily over 20 years later. Virtual and On-Site Government Software Training Our solution trainers spend their days working with our #CPfamily members to ensure that every system user feels confident in maximizing their use of our software to 10-X resident engagement and administrative efficiency. For customers who want the convenience of virtual training, our experienced staff is prepared to host remote sessions that still provide hands-on experience working in your new system. For teams that prefer in-person government software training, we’ll travel to your hometown for a group session with all your impacted stakeholders and content creators.

Services Provided:

Hosting Services, Implementation, System Integration, Training Services

Industries:

Community Development,Parks & Recreation,Public Administration & Policy,Public Works

Solutions