Solution details
Platform:
Server
Description:
Civil Solutions helps county and local governments develop and maintain authoritative GIS data for Next Generation 911 (NG911) and computer-aided dispatch (CAD) systems. We connect GIS expertise with public safety workflows to support accurate location information, coordinated data maintenance, and dependable access to dispatch mapping. Our services include developing and maintaining address points, road centerlines, emergency service boundaries, and supporting dispatch map layers. We help agencies evaluate existing datasets, resolve addressing discrepancies, improve spatial accuracy, and establish consistent attributes and maintenance procedures. We support data conversion, schema mapping, validation, and preparation for exchange with NG911 and CAD platforms. Working with GIS staff, addressing officials, emergency communications teams, and system vendors, we help align data with applicable requirements and coordinate updates across jurisdictions. Using ArcGIS Pro, ArcGIS Enterprise, and ArcGIS Online, we help organizations manage public safety datasets and configure tools for reviewing errors, tracking corrections, and sharing current information with authorized users. Our focus is on sustainable workflows that keep GIS data current as addresses, roads, and service areas change. As an Esri Gold Partner with the State & Local Government Specialty, Civil Solutions brings geospatial experience dating to 1993 and long-term technical support to public safety GIS programs.