Rensselaer, NY, United States


CommSoft has been serving and supporting communication service providers (CSPs) with integrated telecom software solutions, consultation and managed services for more than 40 years. We are committed to quality, obsessed with innovation and focused on empowering customers. Our customers include a broad spectrum of CSPs ranging from startups to large publicly held companies, a testament to the flexibility and scalability of our systems. Since no two telecom companies are alike, neither are our offerings. We tailor our managed services based on your individual company needs and provide a bulletproof OSS/BSS suite that streamlines operations, increases efficiency & maximizes revenue. CommSoft's newest offering, COMPASS.AI, leverages our industry expertise, the power of Esri solutions and next-gen AI with hundreds of industry data sources, to generate planned network costs, revenues and win probability for target bid zones. COMPASS.AI provides CSPs and Trusted Advisors with unparalleled insights allowing you to make data-driven decisions like never before.



Why CommSoft Managed Services? Using our telecommunications managed services provides several benefits to organizations of all sizes and offerings! Expertise and Specialization: We have specialized knowledge, experience, and access to the latest technologies, which can be challenging and expensive for an organization to maintain in-house. We know telecom! Focus on Core Competencies: Delegating operational activities to us allows you to concentrate on your core activities and strategic goals without getting bogged down by daily processes. Scalability: Our managed services can adapt to your changing needs. Whether you are growing rapidly or downsizing, our managed services can be scaled up or down accordingly. Disaster Recovery and Business Continuity: We have disaster recovery plans in place, which ensure our services will remain operational in the event of unforeseen disasters or outages. Managed Service Offerings Billing Office Managed Services: Management of Your Billing Processes So You Don’t Have To. Industry Expertise Services: Our Telecom Experts Are Ready to Advise and Educate Your Organization. Service Activation as a Service: Provide end-to-end service activation to all of your servicing systems, from the initial customer request to provisioning with our service activation solution and services. Carrier Access Billing as a Service: Maximize your access revenues with a flexible, accurate, and efficient solution and services.

Services Provided:

Application Development, Data Conversion/Migration, Hosting Services, Implementation, Needs and Requirements, System Architecture and Design, System Integration, Training Services