Solution details
Platform:
Online
Description:
UB4 is CUSI’s flagship Customer Information System (CIS) and Utility Billing platform, purpose-built for the utility industry. Designed to support electric, water, sewer, gas, and sanitation services, UB4 centralizes critical functions such as meter reading, billing, service orders, and customer account management into a single, user-friendly solution. Its scalable design supports utilities of all sizes, while offering the flexibility to adapt to complex rate structures, regulatory requirements, and evolving operational needs. Built on modern Microsoft .NET architecture with a secure SQL database, UB4 enables seamless integration with third-party systems, including accounting software, metering solutions, payment processors, and GIS platforms like ESRI. With robust reporting tools, role-based access controls, and built-in automation features, UB4 empowers utility staff to operate more efficiently while enhancing the customer experience through real-time data access, usage transparency, and customizable notifications.
Industries:
Electric & Gas,Public Finance, Revenue & Accounting,Water, Wastewater & Stormwater