Solution details
Platform:
Online
Description:
Increasingly, organizations are being asked to do more with less. Rather than take on additional technical debt with additional systems designed specifically for incident management, more organizations are looking to maximize and more effectively leverage their existing investments. PartnerHub is a comprehensive platform built to streamline incident processes, leveraging business and communication platforms that most organizations already have. Designed to integrate with existing tools like Microsoft Teams, ArcGIS, Salesforce and ServiceNow - PartnerHub serves as a centralized hub—a single pane of glass—for incident reporting and collaboration. By bringing everyone involved in an incident into a virtual collaboration workspace, PartnerHub ensures alignment and real-time coordination across key emergency response groups, regardless of their physical location. Incident Response Teams in Microsoft Teams: Supports automated team creation based on incident needs and allows administrators to quickly onboard users. This flexibility enables scalable response efforts across regional, state, and federal levels, as well as within private sectors like utilities and healthcare. Streamlined Organization: Provides an incident home page, private channels for emergency response groups, and dedicated tabs for key reporting processes. Situational Awareness: Supports structured workflows to collect, share, and analyze updates efficiently. Seamless Integration: PartnerHub connects Microsoft Teams and 365 tools with Esri’s ArcGIS and other systems of record (e.g., Salesforce, ServiceNow) for real-time collaboration in a secure, familiar environment.
Industries:
Education,Health & Human Services,Public Safety