GovSRM


Pensacola, FL, United States

Overview


Geographically enabled management for all government service requests needs

Services


Overview:

GovSRM maps your service requests. A smart phone and tablet equipped work force can utilize GovSRM solutions to most efficiently complete service requests or work orders. We create live maps that allow front line employees, supervisors and directors to visualize production. These tools allow employees to make the best decisions to maximize efficiency and reduce cost. See your Service Requests GovSRM can assist in moving away from paper tickets and static reports to GIS based solutions that feature dynamic tools. Develop Service Level Agreements Analyze existing performance to set realistic SLAs that will drive your business practice. Create Preventive Maintenance Program Our goal is to create preventive maintenance programs that will ultimately reduce service requests from citizens. Success can be measured by the decrease in service requests received.

Services Provided:

Data Model & Database Design, GIS Strategy and Planning, Hosting Services, Implementation, Needs and Requirements, Training Services