Solution details
Platform:
Online
Description:
MaintStar CivicPoint CRM system simplifies the way residents and municipalities interact. From multi-channel request submissions to real-time tracking and analytics, our solution ensures that every service request is handled efficiently and transparently. Key Capabilities: Fully integrated with MaintStar EAMS and LMS, easily integrated with third-party applications Precision Reporting Engine Onboard duplicate request detection algorithm Logging of all communications Dedicated staff and public notes and data fields MaintStar CivicPoint CRM system acts as a single point of contact for the community and local government. Industries: State and Local Governments, Federal Government