Solution details
Platform:
Online
Description:
Streamline Your Addressing Workflows with a Scalable E911 GIS Solution Accurate address data is foundational to emergency response, utility coordination, development review, and public service delivery. When local governments face GIS staffing shortages or legacy processes—especially around 911 addressing—the resulting backlogs and inefficiencies can delay critical services and erode public trust. We offer services to provide scalable E911 GIS Addressing Solutions designed to relieve pressure on internal teams, improve turnaround times, and modernize how address requests are managed. Whether you're facing staff attrition, operational backlogs, or outdated workflows, our team can step in to stabilize and streamline this essential function. As an example, when the City of Abilene, Texas, lost its last GIS staff member, they turned to our team to help manage their growing 911 addressing backlog. Within weeks, we implemented a modernized, Esri-based solution using Survey123 and Experience Builder to replace disjointed phone, email, and spreadsheet-based intake processes. The result was a seamless, user-friendly online request form—empowering residents and developers to submit required documentation, track their request status, and receive updates. Internally, the City benefited from a centralized dashboard that allowed staff to monitor volume, flag missing information, and update statuses—such as "in progress," "complete," or "awaiting documentation." Integration with Computer-Aided Dispatch (CAD), permitting systems like MyGov, and the local appraisal district ensured that address data remained consistent and accessible across platforms. Turnaround times dropped from an average of one week to two days, and IT leadership gained visibility into year-round request volumes and performance. Our approach is collaborative, flexible, and grounded in real-world municipal needs. We work closely with you to understand your existing workflows, systems, and pain points—then deploy a tailored solution to meet your operational and technical requirements. Whether you're looking to clear a one-time backlog or implement a long-term addressing support model, our remote GIS team can deliver consistent, high-quality results while keeping the public informed and emergency responders aligned. Let us help you modernize your E911 addressing operations—without overextending your internal resources.
Industries:
Public Safety