Solution details
Platform:
Server
Description:
SENECA is the Telefonica's solution for emergency management. 4 operational products available in the SENECA Emergency Suite: •SENECA Multi-Agency (112/911) •SENECA Health (Medical Emergency) •SENECA Public Safety •SENECA Fire & Rescue SENECA Functional Modules: •Communication Module •Call Attendance and Reply Management Module •Geographical Information System •Command and Control Module (Resource Management) •Connectors to Vehicle Localization Systems •Administration, Configuration and Maintenance System •Reports and Statistics Module •Remote and/or Mobilized Terminals for integrated organisms via data •Service Integration Bus for organisms interconnection SENECA features: •Technology based on market standards and industry •MultiAgency solution •Multichannel Access Solution: phone, radio, fax, SMS, IVR, Internet, email. •Integrated with leading phone communication platforms and CTI: Avaya, Nortel, Alcatel, Siemens, Ericsson, Cisco, etc. •SENECA Mobile App for laptops, tablet PC, PDA, smartphones •Interoperability Integration Bus based on CAP / EDXL standards •Integrated with radio comunication solutions: PMR, DMR, Analogical Trunking, Tetra, Tetrapol. •Caller (fixed & mobile) location system •Integrated with the main leading call recording systems: Nice, Cybertech, Verint, Audiolog •ESRI Geographical Information System fully integrated •Fully integration with AVL and GPS systems •Reporting, Statistics and BI fully integrated •Fully Integrated Modules
Industries:
Public Safety