Service Credits Overview

ArcGIS Online is based on an annual subscription with flexible plans you can choose from. Each plan includes a number of named users and service credits. Service credits are the currency for ArcGIS Online and are used in exchange for any of the hosted services an ArcGIS Online subscriber uses.

What Uses Service Credits?

Service Service Credits Used
Map Tile Generation 1 credit per 1,000 tiles generated
Feature Services 2.4 credits per 10 MB stored per month
Tile and Data Storage 1.2 credits per 1 GB stored per month
Geocoding 80 credits per 1,000 geocodes
Simple Route Service 200 credits per 1,000 simple routes
Optimized Route Service 500 credits per 1,000 optimized routes
Drive-Time (Service Areas) Service 500 credits per 1,000 drive-times (service area)
Closest Facility Service 500 credits per 1,000 closest facilities
Multi-Vehicle Routing (VRP) Service 2,000 credits per 1,000 VRP routes
Geographic Data Enrichment 10 credits per 1,000 data variables
Infographics 10 credits per 1,000 views
Demographic and Lifestyle Maps 10 credits per 1,000 map views
Demographic Reports 10 credits per report
Spatial Analysis 1 credits per 1,000 features

Map Tile Generation
Find out how many service credits you might use when you create map tile services for various geographies.

Geocoding
Find out how many service credits you use when you perform geocoding.

Network Analysis
Find out how many service credits you might use when you create routes or drive times.

Service credits that are included with a subscription expire at the end of the subscription term (12 months). Any additionally purchased service credits expire after 24 months, starting from the date of purchase.

What Doesn't Use Service Credits?

  • Leveraging your own ArcGIS for Server capabilities to host and publish map services
  • Use of ArcGIS Online basemaps
  • Geosearch(single address search)

How Can I Estimate How Many Service Credits I Need?

Use the interactive service credits estimator to estimate how many service credits you might use based on your input or example scenarios. 
Go to the service credits estimator.

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