Service Credits Overview

ArcGIS Online is based on an annual subscription with flexible plans to choose from. Each plan includes access for a number of users and service credits. Service credits are used in exchange for premium hosted services.

What Uses Service Credits?

  • Storage
  • Analytics
  • Demographic & Lifestyle Maps

What Doesn't Use Service Credits?

  • Using mapping, business, and configurable apps to access the data you store in ArcGIS Online.
  • Use of ArcGIS Online foundation maps and data (e.g., basemaps, Landsat imagery, landscape layers, life traffic and other live feeds).
  • Exporting data stored in ArcGIS Online.
  • Single address or place search.
  • Leveraging your own ArcGIS for Server capabilities to host and publish map services.
Service Credits by Capability
Service
Geocoding 40 credits per 1,000 geocodes
Simple Routes 0.04 credits per simple route
Optimized Routes 0.5 credits per optimized route
Drive Times (Service Areas) 0.5 credits per drive time
Closest Facilities 0.5 credits per closest facilities route
Multivehicle Routes (VRP) 1 credit per multivehicle route
Demographic and Lifestyle Maps 10 credits per 1,000 map requests
Data Enrichment
10 credits per 1,000 data variables (attributes)
Infographics
10 credits per 1,000 views
Reports 10 credits per report
Spatial Analysis 1 credit per 1,000 features
Elevation Analysis 1 credit per 1,000 features
Feature Services Storage 2.4 credits per 10 MB stored per month
Tile and Data Storage 1.2 credits per 1 GB stored per month
Map Tile Generation 1 credit per 1,000 tiles generated

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