Yakima, Washington, Adopts ArcGIS Image for ArcGIS Online to Enhance City Services

Municipality Shifts City Imagery to the Cloud, Making It Easily Accessible to the Public

REDLANDS, Calif.—March 17, 2022—For years, staff at the City of Yakima have managed all the geographic data for the municipality and used imagery as a tool to support the city’s government, police, fire, transit, drinking water, refuse, and utility services. And while it’s been integral for Yakima decision-makers and city advancement, managing and making the city’s vast imagery archive accessible has been one of its biggest challenges.

Historically, the city has collected aerial imagery every two years. After a multistep process, staff stored the images as physical copies or on servers and external drives. Yet storage was limited, and the imagery was difficult to access for anyone requesting it, making managing the city’s imagery a recurring administrative burden for the geographic information system (GIS) department.

To centralize the imagery for citywide benefits, GIS department staff implemented ArcGIS Image for ArcGIS Online from Esri, the global leader in location intelligence. Now all Yakima’s imagery is stored in the digital cloud and can be accessed by anyone through the city’s GIS portal. Updating the new imagery, which previously could take up to a full day to complete, is a one-step process that’s now finished in a matter of hours.

“ArcGIS Image for ArcGIS Online streamlined the administrative process and made it easier for other people to use imagery,” said Randy Bonds Jr., the city’s web app developer and GIS administrator. “To me, that was one of the biggest advantages besides the space and costs saved—it has benefited everyone in the city.”

Adopting ArcGIS Image for ArcGIS Online freed up GIS department staff time for other important projects and services, such as creating CityMap. This public-facing resource hosts all imagery and data layers collected by staff such as assessor parcels; irrigation, planning, solid waste, and water departments; and transit. Accessible through the city’s GIS portal, CityMap provides Yakima’s 94,000 residents with reliable imagery and up-to-date data for better decision-making.

To learn more about how organizations can use cloud-based imagery data to streamline operations, visit


About Esri

Esri, the global market leader in geographic information system (GIS) software, location intelligence, and mapping, helps customers unlock the full potential of data to improve operational and business results. Founded in 1969 in Redlands, California, USA, Esri software is deployed in more than 350,000 organizations globally and in over 200,000 institutions in the Americas, Asia and the Pacific, Europe, Africa, and the Middle East, including Fortune 500 companies, government agencies, nonprofits, and universities. Esri has regional offices, international distributors, and partners providing local support in over 100 countries on six continents. With its pioneering commitment to geospatial information technology, Esri engineers the most innovative solutions for digital transformation, the Internet of Things (IoT), and advanced analytics. Visit us at

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