Rich Higgins

As an account manager on Esri's commercial team, Rich Higgins helps hospitality companies apply location intelligence to strategic planning and everyday operations. Rich consults with a variety of hospitality and related organizations on geographic information system (GIS) technology and its impact on business opportunities and challenges. Rich particularly enjoys advising companies on the latest advances in GIS, including IoT integration, AI-based analysis, and real-time data monitoring.

Posts by this author
For Low-Staff Hotels, Location Intelligence Elevates the Guest Experience

Long-distance travel went on hiatus during the COVID-19 pandemic, but it’s returning. Just don’t be surprised if no one’s at the front desk.

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A Digital Twin Fuels Record Expansion at Vail Resort

Go behind the scenes of one of the ski industry’s most ambitious snowmaking expansions with the people who made it happen.

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