Molly Green

Molly is a writer and editor for She’s been with Esri since 2020, building self-service resources for Esri’s customers. Outside the office, she refurbishes discarded furniture, cooks from increasingly elaborate recipes, and reads everything she can get her hands on.

Posts by this author
Improved Esri Support Case Logging and Management

The Esri Support app offers enhanced case submission and management tools so you can take charge of your technical support needs.

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Triage Faster with the Esri Support AI Chatbot

Use the Esri Support AI chatbot to triage faster and get back to doing the work that’s important to you.

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What’s New in the Esri Support App (Version 7.0)

Get version 7.0 of the Esri Support app for access to the AI chatbot, bug subscriptions, easier navigation, call back scheduling, and more.

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