Study Smarter with the Esri Support App

A good GIS course should present you with exciting new challenges. Troubleshooting shouldn’t. When you’re learning to explore and analyze the world in new ways, the last thing you need is to get bogged down by errors. That’s why the Esri Support app is an essential resource for GIS students, whether you’re taking GIS 101 or a masters-level human geography course.

Download the app for free in the App Store or on Google Play to access powerful technical support tools.

Chatbot

With the advent of AI, we knew we had to help Esri users leverage LLMs as solution-discovery tools. We train the Esri Support AI Chatbot with validated Esri content that other chatbots don’t have access to. That way, you can be sure you’re getting accurate answers whether you’re facing workflow questions or error messages.

ArcGIS Online Status

If you’ve ever wondered if you’re doing something wrong or ArcGIS Online is having one of those outages that only seem to hit when you have an assignment due, now you can be sure. The Esri Support app sends push notifications when the ArcGIS Online Health Dashboard status changes. The Dashboard is also integrated with the Chatbot, so you can ask for more details.

Library of Technical Content

If you run into an issue, there’s a good chance the solution you need is already documented. Our library of technical content contains articles, blogs, how-to videos, patch information, and more. The Esri support app provides you with a feed of the latest content. If you find something useful, you can bookmark it and/or send it to your study group.

Languages

GIS has attracted a global student community. Wherever you’re studying, and whatever language you’re most comfortable learning in, you can get GIS support through the Esri Support app. While technical content may not be localized, the app is available in over 30 languages and the chatbot works in even more.

Get Support Anywhere

Take GIS support beyond the library and classroom. Get answers and troubleshooting assistance from the quad or café, while on field work, or in your dorm. Download the app for free in the App Store or on Google Play.