Frequently Asked Questions
Learn about registration, event attendance, and more.
Registration questions
The cost of this event will vary depending on the attendee type. Please refer to the registration details page to find your applicable rate.
Yes, you can register on-site.
Once you submit your registration, you will receive an email confirming that it has been received. If we are unable to verify the information provided, we will reach out to you.
For cancellations received after January 15, 2024, registrants will forfeit 50 percent of their registration fee.
Confirmed registrants who do not participate or who cancel after January 30, 2024, will forfeit their entire registration fee, and registrations received after this date are not eligible for refunds.
If you need to cancel due to special circumstances, please email your request to confregis@esri.com for review. Substitutions for registrants can be made at any time.
Esri reserves the right to cancel any event or training if the minimum registration is not met. If Esri cancels an event, registration fees will be refunded. Canceling your registration will not cancel your hotel reservations, if applicable.
General attendance questions
Esri is committed to protecting the health and safety of our attendees, including exhibitors, employees, and presenters. We follow the established protocols from the Centers for Disease Control and Prevention (CDC), the World Health Organization (WHO), and local health authorities and ask that all in-person event attendees do the same.
We encourage each individual to make informed decisions about attending our events in the best interest of their health as well as the health of others.
Learn more about our on-site health and safety protocols.
Yes, this event is not limited to US residents.
Inappropriate behavior will not be tolerated. If you witness or are subjected to inappropriate behavior or have any other concerns, notify an Esri staff member at our Registration Desk as soon as possible. Appropriate action will be taken to ensure that the event maintains a safe and constructive environment for everyone—free of harassment, aggression, and intimidation.
The consequences of such behavior may include, but are not limited to, the following:
- Immediate removal from a session or meeting
- Restricted access to future Esri events
- Denial of admission to future Esri events
Esri reserves the right to take any or all of these disciplinary actions as deemed necessary for all events. We ask that all Esri staff and event attendees be mindful of the Esri Code of Conduct for conferences and community spaces during this event.
Accessibility questions
As a global conference with a diverse community, Esri embraces and respects the religious affiliations of our community. Attendees have access to a prayer space to reflect, meditate, and practice their faith at our event. Please visit the Information Desk located in the Expo in Hall B for the location of and access to the room.
Esri is pleased to offer mother’s rooms for attendees and Esri staff during the conference. There are 2 private lactation pods located in the convention center. Please visit the Information Desk located in the Expo in Hall B for more details including the door codes as well as information regarding access to store expressed milk.
For the safety and security of all involved, all conference sessions, tracks, and exhibits are for registered attendees only, unless otherwise noted. All registered event attendees must be at least 18 years of age.
Infants under two years of age may accompany registered attendees into event sessions, workshops, the Expo, and other activities if the infant is in a carrier and supervised at all times. If the infant begins to fuss or creates a distraction for other attendees in the session, the parent should step out to attend to the infant (please see the Esri Code of Conduct for Conferences and Community Spaces).
Exceptions may apply, so we request that attendees reach out and discuss individual needs with the Esri accessibility team.