Frequently asked questions
SkyWatch is an Esri Gold partner with a mission to make commercial high-resolution imagery as simple, standardized, and affordable as possible so that every user gets access to imagery, with no specialized training required.
Content Store offers high (50 to 99cm/pixel), very high resolution (16 to 49 cm/pixel_ and very high-resolution HD (<15cm/pixel) imagery. Providers include satellite, aerial, and drone imagery from leading providers like Airbus, Planet, Vantor, Eagleview, Nearmap, Vexcel, Spexi, and the catalog continues to grow. Providers vary based on territory.
Pricing depends on the imagery type, resolution, provider, and size of the area of interest and is automatically calculated in the Content Store app once you search for imagery. One data credit = $1USD. Pricing and minimum orders can be found on the SkyWatch website.
You can purchase data credits to order imagery through the Esri store or contact your Esri Account Manager to purchase by PO or add to your Esri Enterprise Agreement.
SkyWatch hub is enterprise software for centralized procurement, governance, budgets, approvals, order monitoring, storage, and sharing across many teams and stakeholders. It is a natural home for a program with many groups involved. More information on HUB can be found on the SkyWatch website.
No, ArcGIS Online credits cannot be used in Content Store for ArcGIS. Purchases can be made with a credit card or prepaid Content Store data credits.
Yes. Imagery you purchase through Content Store for ArcGIS can be downloaded to your local machine or network, or opened and published directly in ArcGIS Online, ArcGIS Pro, or ArcGIS Enterprise. You can also save imagery to a cloud storage provider and publish as an image service from that location.
The Esri Store offers a 30-day money-back guarantee for eligible Esri software products. Products from third-party providers, such as SkyWatch, are not eligible for return or refund. For details, see Esri’s Returns and Refunds Policy, and SkyWatch’s terms.