Operational Intelligence
Operations management for water utilities
Increased efficiency
The activities of a geographically dispersed operation can be brought together in a map-based view, providing decision-makers with all the key facts in one place, avoiding confusion, and saving time.
Enhanced customer experience
With access to a real-time operational view of activities, customer service staff can quickly provide accurate information, improving customer engagements. Sharing activities in a public-facing web map can create a self-service channel for customers.
Improved performance
Analytics determines why assets failed, identifies patterns and trends, and helps focus investment where it is needed most. Understanding spatial relationships enables organizations to identify, evaluate, and mitigate risk. Continually improve outcomes with increased understanding.
