Enable your utility with a modern spatial data platform that creates real business value across the utility enterprise
Utilities need to manage assets, analyze data, and make data-driven decisions. ArcGIS empowers utilities to do this with a modern data model, out-of-the-box analytics tools, and easy-to-use maps and applications. It supports digital twins, provides data in real time, and makes sharing data across the enterprise easy. ArcGIS consumes external data, includes artificial intelligence and machine learning tools, and can increase effectiveness in every corner of the utility.
Enabling the intelligent water system with GIS
Asset management
Operational intelligence
Planning and engineering
Customer care
Asset management
Esri's ArcGIS supports a holistic approach to asset management. Our location-based technology provides fresh insights about asset performance, risks, resources, and costs.
Modernize asset management
Operational intelligence
Enable innovative ways to get insights for operations management. Increase situational awareness, reveal inefficiencies, and make informed decisions.
Transform operations
Planning and engineering
Deliver workflows, designs, and solutions that increase the bottom line. Analyze projects, deliver essential workflows, and share asset information with your stakeholders.
Streamline projects
Customer care
Share vital information with customer service staff and the public to improve customer satisfaction. Deliver real-time data via easy-to-understand maps and apps to support transparency and understanding.
Empower customers
REPORT
GIS & Digital Water
This Esri and Bluefield Research report discusses how GIS is uniquely suited to serve as the foundation for digital water transformation.
Download the report
USER STORY
Denver Water: A data-driven lead reduction program
Denver Water identified lead service lines, located all customers, and communicated up-to-date information about their progress in lead removal.
Learn how ArcGIS helped
USER STORY
Improving route management with ArcGIS Navigator
Two employees, neither of whom had ever read a meter route, used ArcGIS Navigator to complete a difficult route in less time than meter technicians.
Go to the story
USER STORY
San Juan Water District and ArcGIS Utility Network
ArcGIS increased operational performance by providing field staff quick access to interactive maps, as-built drawings, and system information.
Learn how they did it
USER STORY
Providing personalized water-use recommendations
Customers have saved more than 12 million gallons—or 37 acre-feet—of water as the result of Aurora Water's Know Your Flow program.
Learn about the program
USER STORY
Strengthening data collection with mobile GIS
Santa Barbara increased field-based workflow efficiencies by 50 percent, delivering faster response and increased customer satisfaction.
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Business solutions
You face many challenges, and Esri is here to help you modernize your water utility with solutions configured to meet the needs of your key business units and their workflows.