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Water Utilities

The key to an intelligent water system is having one go-to repository for all data. Intelligent water management begins with GIS. ArcGIS software goes beyond locating pipes and facilities. Use it to manage an asset registry, analyze system performance, optimize work, and easily collaborate.


Strengthening water management

The ArcGIS platform helps St. Johns County Utilities keep high levels of customer satisfaction, water quality, and cost savings while facing the challenges of rapid growth, development, aging infrastructure, and new regulations.

Business solutions

You face many challenges, and Esri is here to help you modernize your water utility with solutions configured to meet the needs of your key business units and their workflows.

Water Outage

Respond faster and reduce costs by quickly identifying incidents in the field, coordinating your resources, isolating the problem area, and communicating to your customers. This will shorten event duration, reduce water loss, and increase overall customer satisfaction.

Field Inventory & Operations

Optimize your field inventory and operations with field apps to improve collection, coordination, and achieve operational efficiencies in field workforce activities. Ensure that everyone, both in the field and the office, uses the same authoritative data so you can reduce errors, boost productivity, and save money.

Smart Infrastructure

Develop and maintain the digital twin of your system by configuring data-driven maps that support your asset allocation and decision making. ArcGIS for water utilities provides a complete set of tools that give you the flexibility to store, edit, and manage data in a way that fits with your existing processes.

Water Loss

Combine The Science of Where with the rigors of engineering to help solve water loss problems with nighttime flow analysis and leak detection. ArcGIS helps you better understand boundaries, main and valve locations and sizes in each zone, which meters monitor what zone, and how many and what types of customers are in each zone.

Water Analytics

Analytics allows you to discover and communicate meaningful patterns in your data. Analyze your infrastructure, understand customers, and discover trends and patterns in your operations data. From finding the best location to making predictions, analytics helps you optimize your decisions.


With the Esri ArcGIS platform, you can incorporate a well-defined location strategy into your daily operations to improve decision making. The integration of real-time data with your GIS provides a comprehensive view into operations.

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