Middle Tennessee Natural Gas Utility District Maps, Manages Network with Esri ArcGIS

October 10, 2011

Redlands, California—The Middle Tennessee Natural Gas Utility District is taking advantage of the Esri Small Utility Enterprise License Agreement (SU-ELA) program to obtain ArcGIS technology for mapping and managing its underground network. The Middle Tennessee Natural Gas Utility District serves more than 55,000 customers in 21 counties of the state's rural middle region.

"ArcGIS provides the ability to efficiently and accurately map our natural gas system, and gives us detailed basemaps," said Sean Flatt, GIS mapping coordinator at Middle Tennessee Natural Gas Utility District. "Also, all of our personnel now have access to an internal web mapping application, using the ArcGIS API for Flex, which provides maps of our system and allows basic GIS tools and functionality."

ArcGIS is now deployed throughout several departments in the utility, including planning, construction, and engineering. Utility operators are relying on ArcGIS capabilities to perform ad hoc analysis of many company-wide objectives.

In the coming year, Middle Tennessee Natural Gas plans to expand its ArcGIS technology into mobile applications using ArcGIS for iOS. This app will provide field access to maps and data and will enable field-based reporting and data collection for yearly system maintenance projects. Operators in the utility home office will be able to monitor the progress of projects, and updates will no longer require manual entry into the database.

"The Esri small utility ELA has helped our GIS program take a huge leap forward," said Flatt. "With the ability to use the full ArcGIS system, we have been able to not only investigate but actually implement many products that we would have previously not even considered. The ELA makes it possible to let even the most occasional user have access to ArcGIS software."

Esri's SU-ELA program is open to utilities with 100,000 meters or fewer. Through the program, these small utilities receive unlimited deployments of ArcGIS software, as well as maintenance and support for products, staff training, passes to the Esri International User Conference, and Esri data models.

For more information on the Small Utility ELA program, including a webcast and podcast, visit To speak to an expert, call 800-447-9778, extension 2990.

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Jessica Wyland, Esri
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