Overview
Powering Utilities with Seamless GIS and Billing Integration: For over 40 years, Continental Utility Solutions, Inc. (CUSI) has been a trusted provider of Customer Information Systems (CIS) and Utility Billing Software built exclusively for the utility industry. Serving over 1,200 utilities across North America, our scalable, secure solutions help streamline operations and elevate customer service. As an ESRI Partner, CUSI integrates advanced GIS capabilities directly into our UB4 billing platform. Utilities can visualize and interact with geospatial data within their CIS, improving asset tracking, service order management, and field operations. From mapping customer locations to optimizing workflows, our ESRI-powered tools drive smarter, location-based decisions. Key Offerings: • UB4: Comprehensive CIS/billing platform with meter, service order, and communication tools • Customer Web Portal (CWP): Self-service, payments, and usage analytics • Mobile Service Orders (MSO): Real-time field workforce tools with GIS integration • GIS Integration: Native ESRI features to map services, assets, and more within UB4 • Modern Architecture: Built on Microsoft .NET and SQL with secure API connectivity Backed by SOC 2 Type II compliance and a customer-driven approach, CUSI helps utilities align GIS with daily operations—delivering future-ready solutions built for modern utility needs.