Tuatara Consulting

Overview

Tuatara Consulting Inc. is a Service-Disabled Veteran-Owned Small Business headquartered in Wisconsin, serving utilities, government, and enterprise clients across the United States. More than 80 percent of our roughly 50 employees are Veterans or military spouses. We are an Esri Solutions Partner, a ServiceNow Premier Partner, a Microsoft Solutions Partner, and an Anthropic partner. That combination is our differentiator: we treat ArcGIS as the authoritative spatial record of the asset network and connect it to the enterprise systems that act on it, including asset management, field service, work management, and customer service. Utilities come to us when the map, the asset register, and the work order have drifted apart. Our Utility Reliability practice pairs ArcGIS with enterprise asset management and ServiceNow to support asset criticality, condition and lifecycle planning, field data capture, outage and service restoration, and reliability program governance. Our Data, AI and Analytics practice extends that foundation with Microsoft Fabric, Power BI, and governed agentic AI built on Anthropic's Claude, so spatial and operational data drives decisions rather than reports. All delivery is onshore. We embed with client teams, build internal capability, and hand back a program the client can run.

Services

Overview:

Tuatara helps utilities and public agencies get their GIS to a state where the rest of the business can rely on it, then keeps it there. We start with GIS strategy and planning: current-state assessment, data governance, ownership and stewardship models, and a roadmap tied to business outcomes rather than a software upgrade list. From there we handle data model and geodatabase design, including ArcGIS Utility Network readiness, data conversion and migration from legacy and CAD sources, and the reconciliation work that makes a spatial dataset trustworthy. Our integration practice is where GIS stops being a silo. We connect ArcGIS to enterprise asset management, work and field service management, and customer service platforms so a feature in the map, an asset in the register, and a work order in the field are the same thing. We build the governance and process bridges between engineering and operations that keep them synchronized as the network changes. We also deliver field mobility with ArcGIS Field Maps, dashboards and reporting, application development and system architecture, and hands-on training and mentoring for client staff. Recent work includes a large public water utility where Tuatara has delivered more than 40 projects spanning GIS, asset management, field service across eight operational field groups, and an embedded reliability program, on a platform serving approximately 220,000 customers.

Services Provided:

Application Development, Business Case Development, Data Conversion/Migration, Data Model & Database Design, GIS Strategy and Planning, Implementation, Needs and Requirements, System Architecture and Design, System Integration, Training Services

Industries:

Electric & Gas,Water, Wastewater & Stormwater