ArcGIS Online

Supercharge your ArcGIS Online Organization Management with Reports

This article was originally published on February 14, 2022 and has been updated.

Banner photo by Scott Graham on Unsplash

As an organization administrator, you may be looking for more efficient and effective ways to manage members, content, credits, and other resources and activities in your ArcGIS Online organization. If so, it’s time to give administrative reports a try.

The organization status dashboard, accessible from the Organization page Status tab, provides a good overview of your organization. But if you need more detailed, on-demand information that you can easily download and share, ArcGIS Online administrative reports are your best option.

For example, you may want to compare member credit usage to help with credit budgeting. Or, if your goal is to reduce storage costs, you may need to monitor file and feature storage to identify unusually large items. A variety of report types are available in ArcGIS Online to meet your needs.

Administrative reports listed on Reports tab in ArcGIS Online

This article describes the six administrative report options in ArcGIS Online and explains how to create, find, and use them. The article also shows you how to get the most out of some administrative reports by scheduling them to run automatically.

ArcGIS Online reports video

For a demo of the capabilities covered in this blog article, check out the following video:

Find and run reports in ArcGIS Online

You can find existing reports and run new reports from the Organization page in ArcGIS Online. Choose Reports on the Status tab.

Organization page status dashboard with Reports highlighted

To help you find an administrative report, you can search or filter by report type or date created.

Reports filtered by type: Member and Date created: Last 30 days

To view the report, download it as a CSV file. It’s also saved automatically as an item in your content.

Report listing with Download option highlighted

Types of ArcGIS Online reports

ArcGIS Online has six report types—member, item, credit, activity, item view count, and service usage.

Member report

A member report includes a comprehensive list of members in your ArcGIS Online organization at the time the report is created. The member report includes details about each member, such as their assigned user type and role, username, available credits, and so on.

Member report with User Type, Role, Username, and Available Credits fields highlighted

Item report

An item report provides a snapshot of all the content items in your ArcGIS Online organization at the time you run the report. For example, you can see the name of the item, the item owner, its share level, and storage size, as applicable.

Item report with Title, Owner, Share Level, File Storage Size, and Feature Storage Size fields highlighted

Credit report

A credit report lists the number of credits consumed by each member in your ArcGIS Online organization throughout a specified time period. Credit usage is broken down by credit-consuming tool, such as geocoding, GeoEnrichment, and spatial analysis.


Credit report with Geocoding and GeoEnrichment fields highlighted

Activity report

An activity report shows changes made to your ArcGIS Online organization members’ groups and content for the time period you specify. It provides details about added, created, updated, shared, or deleted items, and other item information. The activity report also provides details about member management actions—for example, updated member roles, password resets, and group assignments.

Activity report with item and member management actions highlighted

Item view count report

An item view count report shows a list of items in your organization with their corresponding view counts for a specified time period. The report includes the total view count for each item, in addition to counts aggregated according to the chosen reporting period duration and view count aggregation option.

Item view count report showing total view counts and monthly view counts for the year

Service usage report

A service usage report shows credit usage information associated with registered apps for specified time period. It provides details such as app IDs, when apps were created and last updated, and the amount of storage and bandwidth used.

Service usage report with ID, Date, Storage, and Bandwidth fields highlighted

Create an ArcGIS Online report

Now that you understand the different types of reports available, it’s time to create a couple.

Create a credit report

1. Go to Organization > Status > Reports and click Create report > Single report.


Create report menu with Single report option highlighted

Suppose you’re interested in credit usage for the previous month.

2. Choose Credit as the Report type and keep the default report name. Select Month for the duration, keep the default timeframe, and click Create report.


Create report window with Credit report parameters selected and Create report button selected

Once the report appears in your list, you can download it from the Reports tab or from its item page, since it has been saved automatically as an item in your content.

Note: If another administrator has already run the same report, you cannot run it again. You can download the existing report on the Reports tab.

3. Open the report’s item page. Optionally, update the item details and share the report with your organization or a group.


Item page with Download and Share buttons highlighted

4. Click Download and open the report.

The following example of a credit report shows that a few organization members have used credits for tools such as geocoding, GeoEnrichment, and spatial analysis.

Credit report with geocoding, GeoEnrichment, and spatial analysis credit usage highlighted

Create an item report

Now suppose you want to see which file and feature layer items are taking up the most storage space in your organization.

  1. On the Reports tab, click Create report > Single report.
  2. Select Item for Report type, accept the default report name, and run the report.
  3. Download and open the report.
  4. Scan the storage size columns—File Storage Size and Feature Storage Size—to see which items are largest in terms of storage.


Item report with File Storage Size and Feature Storage Size fields highlighted

Note: Storage size is reported in megabytes (MB).

Schedule an ArcGIS Online report

For organization activities and actions your organization wants to monitor on a regular basis, you can also consider scheduling reports to run automatically.

  1. On the Reports tab, click Create report > Report schedule.


Create report menu with Report schedule option highlighted

2. Set the report parameters.

3. Choose a report frequency.

Note: The available report frequency (Daily, Weekly, Monthly, Quarterly, or Yearly) depend on the report type selected. For example, credit reports and service usage reports can only be run weekly, monthly, or quarterly.

4. For weekly and monthly item and member reports, select the day you want the report to run.

5. Set a start date and end date for the report schedule.

6. For a monthly, quarterly, or yearly item view count report, specify how you want the view count to be aggregated. For example, you can choose Weekly totals or Monthly totals when scheduling a quarterly report.

7. Click Create schedule.

Create scheduled report window with item report options selected

Now the report will run automatically without any further effort on your part!

If you need to pause, edit, or delete your scheduled report, you can click the Scheduled reports button, which is now visible on the Reports tab.


Reports tab with Scheduled reports button highlighted

Learn more about reports in ArcGIS Online

To learn more about reports and other organization administration tools, see the following resources:

About the author

Jennifer Wrightsell-Hughes is a product writer on the ArcGIS Online team. She has a degree in Journalism and over 20 years of experience creating and editing content, including product documentation, tutorials, blog articles, guides, and videos.

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