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Pre-Incident Planning Solution Released

By Jeremiah Lindemann and Morgana Laurie

This blog was updated to reflect the updates to the Pre-Incident Planning solution in the September 2026 release. 

Every year, firefighters and building occupants are injured or killed in structure fires.  When a structure fire occurs, every second counts, and effective pre-incident planning can mean the difference between life and death.  Fire pre-incident plans document building hazards, operational considerations, and critical site information, providing firefighters with essential intelligence before they arrive on scene.  

Fire agencies have used industry guidance for developing pre-incident plans with a consistent approach for documenting risks within their communities. However, traditional paper-based plans often lack the spatial awareness needed to understand risk and can limit the speed and quality of decision-making during an incident. Understanding where pre-incident plans are needed can streamline plan maintenance, while mapping building hazards and site information enables real-time access to critical building information during an emergency. 

Manage pre-incident plans 

Pre-Incident Planning can be used to inventory pre-incident plans, conduct routine site visits, collect site considerations, and understand hazards and risks that affect responding personnel and building occupants.   

The solution includes an app that helps pre-incident plan program managers assign site visits, monitor site visit status by location and station, and review assignments. Once the site visit is complete, the pre-incident program manager can validate the information collected in the field and mark the plan as reviewed.  

Animated view of the Pre-Incident Plan Manager app showing a map and a list of pre-incident plan locations. The app is used to manage plan assignments, including assignment status, station, shift, and assignee.
The Pre-Incident Plan Manager app allows you to organize pre-incident plans and manage routine site visits so you can improve fire operations in your community.

Conduct site visits 

The Pre-Incident Plan Site Visit map allows crews to complete pre-incident plans while onsite. Tasks in ArcGIS Field Maps make assignments easy to view and complete, including a step-by-step task list for each site visit. Fire crews can add site considerations such as key boxes, utility shut offs, and alarm control panels, as well as update building information. Attachments, like floor plans and pictures of site considerations, can be added for additional detail and to assist with meeting Insurance Services Office (ISO) metrics. When a site visit is marked as complete, the information is seamlessly updated across the other apps.

Animated view of the Pre-Incident Plan Site Visit map in ArcGIS Field Maps showing assigned pre-incident plan locations on a mobile map. The app is used to locate assigned sites and support field data collection during pre-incident plan site visits.
The Site Visit Field Map helps you collect site considerations in the field so you can understand where fire protection, alarm controls, chemicals, and other critical assets and hazards are located.

Understand hazards and risks 

The Pre-Incident Plan Dashboard gives operations staff and program managers a way to quickly view key metrics related to the department’s pre-incident plan program. The dashboard can provide a quick at-a-glance, and the various filters can be used to further explore details on the program’s status. Filters can be used to track buildings where a site visit has not been documented in the last year to ensure industry standards and program goals are met.

Image of the Pre-Incident Plan Dashboard showing a map of pre-incident plan locations and charts summarizing plan assignments, status, completion time, and overdue site visits.
The Pre-Incident Plan Dashboard provides quick, at-a-glance stats on your pre-incident plan program.

When an emergency occurs, the Pre-Incident Plan Viewer app can be utilized by responding personnel to gain insights on the building, its hazards, and its fire protection systems. First responders can also view related information and attachments such as floor plans or photos. This key information is crucial for ensuring quick response, firefighter safety, and informed decision making by incident command staff.

Animated view of the Pre-Incident Plan Viewer on a tablet showing mapped pre-incident plan locations and an information panel.
The Pre-Incident Plan Viewer app helps responding crews make informed decisions when arriving on scene.

Learn more

For more information about the Pre-Incident Planning solution, check out the following resources:

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