ArcGIS Workforce is officially retired and is no longer supported by Esri.
We announced the deprecation of Workforce in October 2025 to give organizations time to transition their workflows. With the November 2026 update to ArcGIS Online and the release of ArcGIS Enterprise 12.2, Workforce is officially retired.
With the ArcGIS Online update, the Workforce web app is no longer available, removing the ability to manage projects and dispatch assignments to the mobile app. For customers using earlier versions of ArcGIS Enterprise, the web app will remain available until they upgrade to version 12.2, but it is retired and unsupported.
Why is Workforce being retired?
The work coordination functionality previously provided by Workforce is now available through the Tasks capability in ArcGIS Field Maps, introduced with the September 2025 release. The Tasks capability brings fieldwork management directly into Field Maps, allowing mobile workers to view and complete tasks in the same app they use for maps, data collection, inspections, and other field workflows.
Tasks also provides a more flexible approach to coordinating field work, with configurable components that organizations can leverage to tailor their workflows.
Migrate to Tasks in ArcGIS Field Maps
Organizations using Workforce should migrate their workflows to Tasks in Field Maps as soon as possible.
The Migrate from ArcGIS Workforce to Tasks in ArcGIS Field Maps guide provides guidance for transitioning existing Workforce projects. Organizations can recreate familiar Workforce workflows or use the transition as an opportunity to take advantage of the additional flexibility available with Tasks.
Tasks is supported with ArcGIS Online and with ArcGIS Enterprise 11.5 and later.
Although ArcGIS Workforce is now retired, the Workforce mobile app will remain available in app stores until October 2027 to support transition timelines for customers using earlier versions of ArcGIS Enterprise. During this period, the app will not receive updates, bug fixes, or compatibility improvements, and continued functionality is not guaranteed.
For more details about this retirement, please see the Deprecation Notice for ArcGIS Workforce blog article.
If you have questions or need help with your transition, contact your Esri Account Manager or Esri Support.
Commenting is not enabled for this article.