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Connecting City Operations with the Geographic Approach

New ebook: Accelerating Action for Resilient, Efficient Infrastructure

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A collage shows inset images of Little Island at Pier 55, wind farms, a construction worker, and bike lanes overlaying a map of Manhattan

Real-time maps drive efficiency in New York City


When a complex city aims to improve its operational intelligence, managers and other decision-makers need a real-time view of assets, resources, and people. Management tools like smart maps and dashboards show relevant city data in context of location for shared visualization and accurate analysis. Backed by a geographic information system (GIS), these location intelligence tools bring together data from disparate sources so officials can see what’s happening now, predict what will happen next, and plan a response.

Accelerating Action for Resilient, Efficient Infrastructure

Cities like New York are using a geographic approach to strengthen operational intelligence, coordinate climate action, and make infrastructure improvements with high-impact outcomes. Read the success stories of leading cities around the world, from Chicago to Singapore, that are using geospatial technologies like smart maps, drones, artificial intelligence (AI), and the Internet of Things (IoT) to make infrastructure resilient and equitable in the face of escalating climate and operational pressures.

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A map of Manhattan and Brooklyn shows clusters of data in yellow dots, next to a photo of public works personnel at an open manhole

2021 Ports and Airports Modernization Summit

This exclusive executive event sponsored by Crain's New York Business and Esri focused on how leading ports and airports are leveraging location technology, digital twins, and automation to enhance their operations. Hear from presenters and panelists that represent global innovators including the Port Authority of New York and New Jersey, San Francisco International Airport, Dublin Airport, and Hamburg Port Authority.

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How real-time maps help cities attain operational excellence

An operational intelligence system powered by GIS combines data inputs with location intelligence capabilities that includes visualization and spatial analysis tools. Organizations can tackle complicated challenges with confidence and manage decisively to address them. For cities, the same tools help deliver services more efficiently and cost-effectively. The added benefit of a map-based awareness of residents, ensures all communities are well served.

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Modernizing Airports and Seaports

Leading seaports and airports are leveraging location intelligence to stay competitive. Read about global innovators, from Singapore to San Francisco, using geospatial technology to become next-generation leaders—and learn how your organization can likewise implement these tools to modernize asset management, increase safety and efficiency, support sustainability, and further automation.

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Event Recording: Real-Time Intelligence Now

Listen to the event recording of Crain’s New York Business and Esri, to hear real-world examples of how New York City executives can improve efficiency and operations.

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