Capacity

Empower your workforce with knowledge, skills, and resources so they can deliver results

a gis professional works at a laptop on 2D and 3D maps

Build capacity to enable GIS initiatives

Building capacity means increasing an organization's geospatial resilience, durability, adaptability, responsiveness, and sustainability while improving its overall ability to accomplish its mission and overcome adversity. This includes improving staff performance, competency, abilities, GIS management best practices, and a strong focus centered around achieving maximum impact.

a gis professional designs and presents a map with many data points

Key considerations

  • Knowledge and skillsets

    Assess current strengths and weaknesses, articulate resource gaps and mitigation plans, and build core competencies across teams.

  • Workforce enablement

    Develop a sustainable workforce by providing business units and teams with the long-term training and growth knowledge and skills they can immediately apply to maximize the value of ArcGIS.

  • Training pathways

    Create a structure for effective training in your organization. Develop training plans and materials, recognize progress, promote resources, and foster ongoing learning and growth.

  • Building staff capabilities

    Capabilities comprise the individual tasks, processes, tools, and performance standards that are aligned to maximize the impact of using GIS. 

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The three phases of capacity building

Aligning workforce capabilities with the organization’s mission and strategic goals

  • Phase 1: Alignment

    Document your organization’s mission and strategic goals, the GIS workflows that support the mission and goals, and the workforce roles that support the GIS workflows.

  • Phase 2: Analysis

    For each role, identify the knowledge and skills required, any current skill gaps, and learning resources to fill the gaps.

  • Phase 3: Action

    Deploy your workforce development plan, and periodically review the plan to ensure its continued relevance and strategic alignment. 

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Explore these resources

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