By TMA Systems LLC

Solution details




iServiceDesk (iSD) is a fully customizable HTML browser-based work request system that allows you to improve the quality of service to your customers through faster response times and better communications. iSD can be used by anyone who has access to a standard web browser. Some of the features and benefits of this module include: *Decrease processing time by allowing customers to submit their own requests *Reduce calls to your work control center *Improve communications with your customers with automatic feedback *Allow customers to monitor work process via a self service portal *Submit service requests wherever a web browser is available

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