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ArcGIS Online

ArcGIS delivered as software as a service (SaaS)

Get started quickly with the most trusted mapping and analytics platform used by Fortune 500 companies. It is enterprise-ready and scalable for small teams and large organizations.

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INTERACTIVE MAP

Explore a use case for geospatial tools in ArcGIS Online

Powered by real data and analysis in ArcGIS Online, this web app was made in concert with development tools from ArcGIS.

Ready to explore ArcGIS Online?

Start a free trial or discover how to integrate the extensive capabilities of ArcGIS into your organization.

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FEATURES OF ARCGIS ONLINE

Delivering the powerful capabilities of ArcGIS as a SaaS

Esri’s ArcGIS is a comprehensive geospatial platform with world-leading capabilities for mapping and analyzing data. User type licenses for ArcGIS include access to ArcGIS Online, which delivers these capabilities.

MAPPING AND VISUALIZATION

Map data in 2D, 3D, and real time

Build interactive maps that bring data together in geographic context so patterns, relationships, and conditions are easier to understand and communicate.

  • Work in 2D and immersive 3D web scenes
  • Visualize data from spreadsheets, KML, GeoJSON, and other common geospatial files
  • Connect to IoT and sensor feeds
  • Access data, maps, layers, apps, and models

Aerial 3D view of central Zürich showing historic buildings, a bridge over the Limmat River, and streets overlaid with an ArcGIS interface panel highlighting layers like 3D models, buildings, trees, and reality mesh

ANALYSIS

Analysis tools designed for everyone

Empower your organization to work with spatial data—from everyday location questions to advanced, AI‑enhanced analysis—using intuitive tools that scale with expertise.

  • Understand where things are and how they relate
  • Use spatial joins and contextual variables to identify patterns
  • Find the best locations and routes
  • Create and iterate what-if scenarios, forecast outcomes, and make accurate predictions

Map of Chicago with yellow shaded drive‑time areas around hospitals, showing coverage gaps and locations, alongside an ArcGIS Online interface panel for layers such as hospitals, streets, boundaries, and 10‑minute drive times

DATA MANAGEMENT

Trusted data management at enterprise scale

Collect, manage, and govern geospatial data securely across your organization while maintaining centralized control over access, quality, and compliance.

  • Share securely across teams, partners, and organizations
  • Maintain reliable data quality and centralized geospatial data management
  • Integrate with enterprise systems and support standards
  • Collect field data with online and offline synchronization

Satellite imagery of a coastal landscape displayed in ArcGIS, showing terrain and water features with red-highlighted data points, alongside a panel of processing templates

SHARING AND COLLABORATION

Share across teams, agencies, and the public

Work with maps, data, and apps throughout your organization and beyond. Automatic synchronization preserves every update—whether work happens in real-time or offline—so everyone stays aligned and can collaborate using the latest information.

  • Collaborate across teams, agencies, and the public
  • Stay aligned with real-time updates and seamless offline sync
  • Build and share apps with no-code tools or customize using developer SDKs
  • Integrate with ArcGIS Enterprise for hybrid cloud and on-premises deployments

Dark-themed map showing multicolor movement lines across a city, with an ArcGIS sharing panel for setting access, copying links, and embedding maps

AUTOMATION

Automate workflows with code or no-code tools

Run operations at scale by automating data generation, communication between applications, and routine analyses or tasks.

  • Automate administrative and analysis workflows with Python
  • Trigger event-driven automations with webhooks
  • Use code-free tools for data integration and analysis

Workflow diagram in ArcGIS showing connected analysis and data processing steps alongside a panel configuring a join operation

ARTIFICIAL INTELLIGENCE

Accelerate your work with AI

Automate repetitive tasks, get instant guidance, and complete complex workflows more quickly using secure, trustworthy AI.

  • Get guidance and task support from built‑in AI assistants
  • Access pretrained deep learning models and trusted spatial machine learning tools
  • Train your own models with integrated tools
  • Integrate with open-source packages

Choropleth map of the Boston area shaded by demographic data, alongside an ArcGIS AI assistant panel generating a color-coded map

Need a self-hosted or hybrid deployment?

ArcGIS Enterprise gives you full ArcGIS mapping and analytics power on infrastructure you control, with flexible self-hosted and hybrid options. It’s designed to work seamlessly with ArcGIS Online, so you can leverage both together as complementary parts of a unified GIS strategy.

CUSTOMER SUCCESS STORIES

Organizations across industries use ArcGIS Online to meet business needs

COMMERCIAL

Marriott protects 8,700 properties and makes smarter investment decisions

Marriott's global intelligence team needed a better way to monitor risk across 8,700 properties in 139 countries without relying on expensive consultants. Using ArcGIS, they built Risk Atlas, a live dashboard that maps real-time climate, geopolitical, and security threats directly against their global portfolio.

Executives now have an always-on view of global risk that drives smarter investment decisions, sharper site selection, and faster crisis response—all from a single map.

A Marriott hotel surrounded by trees alongside an aerial map with highlighted risk areas

NATIONAL GOVERNMENT

Portugal turned wildfire tragedy into a nation-wide real-time response system

After Portugal's deadliest wildfire season, the country's civil protection agency completely overhauled its response. They replaced a slow text-based system with real-time online mapping, giving firefighters, the National Guard, and local authorities a shared live view of every active fire.

The result was a modern, coordinated, data-driven system that has transformed Portugal from reactive to proactive, and the country now shares its expertise with other nations facing growing wildfire threats due to climate change.

Firefighter moving through a smoke-filled forest during an active wildfire, alongside a map of Portugal dotted with live fire locations

TELECOMMUNICATIONS

A small broadband startup used ArcGIS to fund and scale its network

When Nevada County Fiber needed to build and manage fiber infrastructure from scratch, they turned to ArcGIS to keep costs low and operations running smoothly. With GIS, the team collected precise field data on their network assets, visualized demographics and funding opportunities, and produced the custom maps required for government grant applications—all without expensive hardware or IT support.

The result was they secured state and county funding, a growing fiber network, and a scalable foundation that will support the business long into the future.

Field technician on a ladder working on overhead fiber equipment and cables, paired with a map of network infrastructure

Infrastructure

GEO SEARCH gave teams real-time visibility into underground infrastructure

GEO SEARCH, a leader in underground infrastructure visualization, needed to know  exactly where underground assets were located. They started outdated records, redundant digging, and no way to reuse previous excavation data. Using ArcGIS Online, they built a platform that gives crews real-time access to accurate underground maps before any excavation begins.

The result was significantly reduced risk of striking buried utilities, eliminated redundant workflows, and a solution now recognized by government agencies as a model for infrastructure management across Japan.

Aerial view of a city intersection at night paired with a 3D cross-section of underground utilities

ArcGIS Online is backed by Esri’s world-class support

Access to ArcGIS Online includes much more than cloud-based GIS software. Depend on Esri’s decades of experience and proven expertise helping people succeed with GIS.

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Frequently asked questions

ArcGIS Online is a web-based GIS powering mapping, analytics, data management, and collaboration. It runs in the cloud and is accessed via the internet, allowing users to work with geographic data from anywhere, on any device.

It is designed to connect users with geographic data and insights through cloud infrastructure, enabled by the underlying architecture of ArcGIS and delivered as software as a service (SaaS). ArcGIS Online provides the backbone for running a broad set of web‑based ArcGIS applications and configurable solutions without the need to deploy or manage GIS infrastructure. 

ArcGIS Online is integrated with ArcGIS Pro for mapping and authoring and connects with ArcGIS Enterprise to share content between systems. Collaboration and accessibility are central to ArcGIS Online, allowing you to organize and share your work with others on any device, anywhere, at any time.

ArcGIS Online is hosted in Esri‑managed cloud infrastructure and is accessed through a web browser. It eliminates the need to deploy or maintain GIS servers while providing scalable performance, built‑in updates, and high availability. ArcGIS Online supports organizations of all sizes by securely hosting maps, data, and applications in the cloud in the following ways:

  • Fully managed software as a service (SaaS)
  • Cloud‑hosted data and web layers that scale automatically
  • Access across desktop, web and mobile devices

This cloud‑native approach enables essential GIS capabilities such as creating interactive maps and apps, performing spatial analysis, supporting field and mobile workflows, and sharing information internally or publicly. ArcGIS Online provides built‑in governance, security, and sharing controls, and can be used on its own or alongside ArcGIS Enterprise to extend on‑premises or private cloud deployments with cloud‑based collaboration and public‑facing content.

ArcGIS Online is used across many industries to support real‑world workflows such as asset tracking, facility and field service management, logistics and fulfillment, performance monitoring, real‑time location tracking, situational awareness, market and customer analysis, risk management, site and territory planning, and supply chain digitization. With ArcGIS Online, you can:

  • Create interactive 2D maps and 3D scenes
  • Visualize and explore geographic data
  • Perform spatial analysis and answer location‑based questions
  • Host, manage, and share data in the cloud
  • Build and share web apps, dashboards, and stories
  • Collaborate through groups and secure sharing
  • Access authoritative content from ArcGIS Living Atlas
  • Support field and mobile workflows
  • Share content across ArcGIS products
  • Manage users, roles, and access securely

You do not have to choose between ArcGIS Enterprise and ArcGIS Online. They are designed to work together and can serve different purposes in an organization. For example, an organization might use ArcGIS Online to share selected data and maps with internal teams, partners, or the public, while ArcGIS Enterprise supports secure, behind‑the‑firewall GIS workflows.

ArcGIS Online and ArcGIS Enterprise are both comprehensive products for organization-wide mapping, analysis, data management, sharing, and collaboration. Both support these workflows in secure, scalable, and flexible ways.

The key difference between the two is deployment method: ArcGIS Online is SaaS GIS maintained by Esri, and ArGIS Enterprise is self-hosted GIS software that offers full control over deployment.

To learn more about the similarities and differences, explore this ArcGIS Blog article and the documentation topic.

Getting started with ArcGIS Online is designed to be fast and straightforward. Because ArcGIS Online is delivered as SaaS, there is no software to install or infrastructure to configure. Once your subscription is active, you can sign in through a web browser to create maps, publish data, build apps, and begin collaborating immediately. Esri provides step‑by‑step guidance and best practices through ArcGIS Online documentation and tutorials to help you get up and running quickly.

Esri also maintains a wide range of resources to help you use, administer, and scale ArcGIS Online as your needs evolve. These resources include self‑service documentation, tutorials, and guided learning paths, as well as instructor‑led training and expert support from Esri’s Professional Services team to help you configure your organization, establish best practices, and adopt ArcGIS Online effectively.

Yes. Try ArcGIS Online free for 21 days. A business or government email address is required. You can purchase a subscription during your trial period or up to 30 days after it ends to access projects and continue your work.

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