Helsinki, Finland | 5 April, 2017
Learn how other parcel and postal organizations have solved business challenges with mapping and geoanalytical tools.
Jani Jolkkonen
Keynote Speaker
Jani Jolkkonen, SVP of ICT and Digitalization
Jani Jolkkonen was appointed Senior Vice President of ICT and Digitalization in August 2016. He joined Posti in 2002 and has since held several management positions in Posti business groups. Mr. Jolkkonen remains a member of the Executive Board and reports to Posti’s President and CEO Heikki Malinen.
Juha Tolvanen
Juha Tolvanen, Posti
Juha Tolvanen has worked with Posti since 2005, when he joined the organization as Operations Development Manager. In this role, Juha has been responsible for delivery center network modeling and optimization, and in 2007 also organized a pilot of GIS-based route optimization. Following the successful execution of a route optimization project in 2011, Juha transitioned to the business side of the organization when he accepted responsibility for strategy and development in Delivery and Marketing Services. In 2014, as part of his current role as Head of Network Design, Juha became responsible for operational network modeling and routing practices, including mail delivery route planning operations.
GIS in Postal operations

This presentation will explore how regional managers and delivery personnel are empowered by sharing route plans and enabling feedback to improve plans and planning data. We will show how Power BI dashboards are combined with maps to provide additional operational information and E2E process transparency.
Learn how mobile technology is used to guide delivery personnel and how information is gathered in the field to fine-tune operations. After a brief summary of spatial analysis in operations we will present future initiatives to address declining mail volume and increasing service needs.
Markus Steinmann
Markus Steinmann, Routing specialist, Post CH Ltd
Markus Steinmann is a routing specialist in the mail sector of Swiss Post. With his team of five, he plans and conducts reorganizations of mail delivery routes in whole Switzerland, in three linguistic regions (German, French, Italian). Furthermore, he participated in several organizational projects using GIS. He has been working with GIS and RouteSmart since 2010. Markus Steinmann has been working for Swiss Post for more than 20 years.
Calculating KPI “quantity-independent route time

How much time is used to run a delivery round, if you go to every delivery point but don’t deliver any mail? Weird question, isn’t it? But on second thought, it isn’t that strange at all. Most organizations know how much mail/items they have to deliver on a daily basis. With those quantities and some value for delivery of the items, calculating the “quantity-dependent route time” is easy and doesn’t involve GIS. But this is only one side of the medal. In order to know the duration of a delivery round, we need to know the “quantity-dependent route time” AND the “quantity-independent route time”. Whether we have to deliver one item to a delivery point or 100 items, we still need to go there. And that’s where GIS enters the game. In the case of Swiss Post, almost every delivery point needs to be visited every day. Therefore, they have standard routes Monday-Friday for mail delivery. In order to be able to compare organizations in cities and mountains, in regards of their productivity in delivery, we need to know the “quantity-independent route time”. Until the end of 2016, this value was an important KPI. In his talk, Markus Steinmann will explain how the problem was tackled, how it is almost impossible to verify the results, and how restrictions like company policies, expectations and emotions can interfere with simple solutions.
Andre Wittfoth
Andre Wittfoth, Development Manager, DHL Express
Andre Wittfoth works in DHL Express since 2010 in different roles supporting the development of processes and programs in the European Head Office. Today he is the Development Manager of the most state-of-the-art airfreight hub in Europe and ensures that the organization holds up with the evolution of volume and expectations.
DHL Express supports logistics processes with big data analytics and GIS technologies

In order to provide the best possible service for customers, improve the delivery of shipments in the first attempt and reducing the cost for re-deliveries DHL Express decided to use big data analytics. To make tactical and strategic decisions the country organizations need strong information about the expected volume and there delivery type which varies from the type of final address.
The advanced methods and extended data sources increased the number of identified shipments about 20% with 80% less chance to wrongly classified business addresses as residential and therefore increased the customer satisfaction together with costs and CO² reduction. The gained information is visualized in the GIS environment to improve the route planning and area definition for different type of delivery cycles.
This is just the start of the analytical journey of DHL. The vision is to have multiple analytical models based on big data techniques to support major stages of DHL processes including empowerment of major HUBs with Internet of Things analytics together with strong and meaningful visualization of geographical information.
Leif Dahl Petersen
Leif Dahl Petersen, Rapidis
Leif is the managing director of Rapidis, an Esi partner based in Denmark. Rapidis develops software and offers consultancy in transport and logistics.
High density postal routing optimization for multi-mode delivery

Hear how a GIS implementation helped a leading European distributor of advertising leaflets and free newspaper create efficient routes with optimized sequence to handle large areas with thousands of routes for mail delivery by carriers either walking, riding a bicycle or driving a car.
Doug Hill
Doug Hill, RouteSmart Technologies, Inc.
Doug is Director of Marketing for Esri Gold-tier Business Partner, USA-based RouteSmart Technologies. Doug has over 20 years experience helping deploy route optimization and telematics solutions for both private and municipal fleets.
Last Mile Effectiveness Begins with Optimized Sequencing

Learn how a major USA-based e-commerce solution provider tapped into the power of RouteSmart route optimization to support daily dispatch for over 1500 drivers across the western half of the US. In addition to standard economic factors such as reduced time and distance for each route, the client also benefits through ensuring time sensitive deliveries are met for premium service products.
Daan Scheer
Daan Scheer, Strategic Sales & Business Development Manager, TomTom Maps
Daan Scheer is connecting businesses to the power of location and traffic data and has been doing so for twenty years. With the advantage of having worked for both TomTom and NAVTEQ (HERE) he knows that while a location might not be changing, the related business model can be very dynamic! Daan is based in the TomTom Headquarter’s in Amsterdam and has a background in mechanical engineering. As a highly creative thinker Daan is in the business of identifying logical business solutions in combination with TomTom’s key assets such as Real Time Maps & “Big (Traffic) data”.
Accurate Data is Key to Smarter Decisions Powered by Real Time Maps & Probe Data

Big data is getting more relevant for smarter decisions, specifically in the area of analysis leading into optimization. Correos (Spain) successfully introduced this in their area of expertise leading already to straightforward benefits. This together with the new TomTom transactional map making will support you moving forward to more automated driving & logistics.
Anne-Claire Blet
Anne-Claire Blet, Partnerships Director, what3words
Anne-Claire leads postal partnerships for what3words. Before joining she spent eight years at the Universal Postal Union (UPU), the United Nations agency for postal services. There she helped the postal sector innovate, moving them toward more sustainable and efficient operations and ensuring the 200+ posts rose to environmental challenges. She also fostered social initiatives that leveraged the role of postal services in our communities, using the outreach capacities of the postal network to raise awareness about health issues. She is working with what3words postal partners from Asia to Africa to the South Pacific to integrate simpler 3 word addressing to drive efficiencies, growth and reduce customer frustration.
Delivering a Globally-scalable Addressing System Fit for Modern Needs

GIS provides geospatial solutions for business, industry and governments. However, human unfriendly and complex reference systems can make GIS platforms difficult to understand and prone to user error. what3words provides a simple and universal language for location, to help unlock the potential of GIS for postal services, helping them improve efficiency and customer experience.