Overview

When you subscribe to Esri Software Maintenance, you will receive the newest versions of Esri software upon release and have access to Esri Technical Support. You will always have the latest Esri technology to keep your GIS workflows running smoothly.

Esri Software Maintenance includes

• New releases, patches, and software updates to keep your Esri products current
• Technical Support from skilled and experienced analysts
• Complimentary registration to the annual Esri International User Conference, where applicable
• An opportunity to preview and test software prior to general release
• Subscriptions to ArcNews and ArcUser
• Advanced and exclusive notification of software promotions

Typically, software maintenance for the first year is included when you purchase a new product license. After that, you can renew your maintenance subscription annually.

Maintenance for Multiple Licenses

If you have multiple licenses of a particular software product, you can save on software maintenance with Esri's two-tiered primary and secondary maintenance subscriptions. Primary and secondary maintenance applies to both concurrent use and single use software licenses.

Find out whether the Esri software product you plan to purchase offers maintenance.