ArcGIS Mission

Three Ways ArcGIS Mission Improves Daily Operations

ArcGIS Mission is well known for supporting strategic events and incident response when command and control of a situation are paramount. Mission makes command and control possible by establishing a constant flow of real-time communication between the command post and responders in the field to ensure resources are where they need to be when they need to be there. Behind the scenes, mission critical data is securely stored for after-action analysis and review.  For these same benefits of command and control, tactical team awareness, and mission analysis and review, organizations can use ArcGIS Mission for incident response and daily operations in addition to strategic events.

A recent blog post details how Cobb County utilized ArcGIS Mission for strategic events surrounding the Atlanta Braves Playoff run in 2021. Before, during, and after the games, ArcGIS Mission was used to visualize critical information, track resources, and communicate between the operations center and roving patrols. Mission enabled incident commanders in the operations center to make tactical resource assignments and receive real-time updates from the field, then share information across teams. Mission is also designed for responding to emergency incidents and natural disasters when organizations need to track their staff in the field, collect damage assessments, and perform search and rescue functions. Mission enables agencies responsible for emergency response and recovery to visualize critical data with a geospatial lens, plan and execute emergency operations, and facilitate multiagency, interoperable communication to ensure the safety of the public as well as first responders. 

ArcGIS Mission for Daily Operations

Similar to strategic event and incident response, daily operations can be enhanced with ArcGIS Mission. There are many types of daily operations efforts that can benefit from this all-inclusive commandandcontrol solution such as the following: 

Here are a few examples of how ArcGIS Mission could enhance the safety and security of your organization when performing daily activities.

Integrated Command and Control

In Mission, users have one solution to pre-plan, assign resources, share information, communicate with team members, and review incidents.

ArcGIS Mission allows you to plan your daily operations. Users can pre-plan the operational picture around their facility, executive travel, or prepare for emergency operations drill. Using ArcGIS Mission for planned operations can help plan for an event or an incident that has not occurred yet. Emergency call-out missions could be created and active in the event of active shooter incidents, natural disaster incidents, and many more. Mission has the ability to dynamically integrate new information, intelligence from external sources, and organizational data into your common operating picture. By layering imagery, live weather, and dynamic feeds of operational data on your mission map you add context to your mission enhancing situational awareness and decision support.

Mission Manager map view of Baltimore Port cargo mission.

Tactical Team Awareness

In daily operations, users can visualize where personnel are and coordinate movement among team members based on real-time events and activity in Mission. The use of ArcGIS Mission Responder and ArcGIS Mission Manager can allow all users to have tactical team awareness.

ArcGIS Mission Responder is the one application that field personnel can use to conduct their day-to-day duties. Users can locate themselves in relation to other responders in the field. They can also orient themselves by seeing their location centered around the Mission Map. The Mission Map can contain dynamic and static layers, increasing the tactical awareness of the Responders. To add context to their day, responders of daily operations can track the activities of the mission by monitoring the Mission chat feeds and browsing the completed Mission Reports for awareness.

Computer and cell phone showing maps of a cargo port.
Mission Managers and Responder have a common operating picture of teams and assets providing with a geospatial lens providing enhanced situational awareness.

ArcGIS Mission Manager, suitable for an operations center or a watch officer, can be used to track the locations and activities of the responders. Users have the ability to see the past and current locations of the responders in relation to the operational picture of the Mission Map. They also can track all communications of teams, allowing them to stay aware of recent events and findings.

Improved Understanding

By leveraging mission data in ArcGIS, users can gain insights, increase transparency, and build trust with their team. Improved understanding can come during a mission or once a mission has been completed.

Map of a cargo port surrounded by a digital dashboard of data.
Mission dashboards allow visualization of critical data during and after your operations for your team and the rest of the organization.

During a mission, your organization can utilize the live information being collected in the mission in other applications across your enterprise. One great way is by using the Mission Dashboard where you can customize your operational view. Multiple streams of information come together on a single screen where Mission observers and decision-makers can leverage one dashboard that provides insightful views of geographic information in real-time and of past events. Filter through incidents reports, tracks, chats, and other data in time and space to focus on areas of concern and team accountability. This engaging view of key mission data enables supervisors, executives, and commanders to achieve and replicate mission success.

webpage with a map of a cargo port followed by operational details.
Operational Brief of a cargo port mission for transparency and review to improve future operations.

Mission data can also be leveraged by other applications in ArcGIS for after action review and temporal analysis. ArcGIS Story Maps allows you to replay mission events in a narrative brief by combining text, multimedia, and interactive maps. This story can be used for reviewing events of a specific time or events occurring in a specific location for operational transparency. In desktop applications, like ArcGIS Pro or ArcGIS AllSource, provide deeper analysis by detecting and understanding patterns that occur in your daily operations; giving you the ability to mitigate security vulnerabilities more efficiently and to improve future operations.

What’s your mission? To learn more and add ArcGIS Mission to your organization’s ArcGIS Enterprise deployment, get in touch with an Esri representative. 

About the authors

Patrick O'Brien

Patrick O'Brien is a Sr. Solution Engineer on Esri's Public Safety Team. Patrick primarily works in the United States Federal Law Enforcement and National Security arena, and supports Fraud, Waste and Abuse, special events and natural disaster response. He is a technical expert in the ArcGIS Platform and has extensive knowledge in incorporation of GIS to support these Public Safety workflows and more. Patrick obtained a B.S. Degree in Geography from Salisbury University and a Master’s degree from the University of Maryland, College Park in Geospatial Information Science.

Brittany is a Product Marketing Manager on the Operational Intelligence team at Esri. In her career she has gained knowledge and experience in multiple industries including Defense Aviation and Global Hospitality. She is passionate about sharing how location intelligence can enable the world to solve its most complex challenges, from Esri customers and beyond.

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