ArcGIS Maps for Adobe Creative Cloud

Deprecation of Complimentary accounts in ArcGIS Maps for Adobe Creative Cloud

What is changing with Complimentary accounts in ArcGIS Maps for Adobe Creative Cloud?

The ArcGIS Maps for Adobe Creative Cloud Complimentary account, which provided access to a freemium version with limited features, will be removed and no longer supported after January 2023. The functionality in Complimentary is available via an ArcGIS subscription license. If you already use the plug-in with a licensed account then this change does not impact you.

What are my options for continuing to use the plug-in?

If you’ve been using the Complimentary account, you can upgrade to a licensed subscription using the Sign up page or Account button from the plug-in’s panels. If you’re a member of an ArcGIS organization, certain user types (such as Creator, GIS Professional, Viewer, and Editor) provide access to the plug-in at no additional cost. With a subscription account you can also:

Read more about the functionality and terms of use.

What is the timeline for deprecating Complimentary accounts?

Beginning with the October 2022 update, you can sign up for a new 21-day trial in ArcGIS Maps for Adobe Creative Cloud to try full capabilities for free. The Complimentary sign up will be removed from the plug-in. After January 31, 2023, existing Complimentary accounts will no longer provide access to the plug-in. To prevent disrupting your work, consider upgrading to a subscription before this deprecation date.

What will happen to the maps I previously created with a Complimentary account?

Maps synced previously with a Complimentary account will continue to remain accessible to you. All synced files are saved in a local folder.


Maps for Adobe Creative Cloud team is always looking for feedback to improve the app. Stay engaged by sharing your feedback and ideas in the community board.

About the authors

Madhura Phaterpekar

Madhura is a Product Manager and has been with Esri since 2006. She has spent the entirety of her career at Esri designing and building mapping solutions for a diverse GIS community - from a novice ArcGIS user to a professional map production expert. When she is not solving map design problems, she is busy relearning all-things science and arts and spends time with her family exploring similarities across foods, places and cultures.


Product Engineer who currently creates content for Instant Apps and Maps for Adobe Creative Cloud. Previously created documentation for Experience Builder and supported Web AppBuilder, Configurable Apps, ArcGIS Online, and ArcGIS Companion updates (since 2018). For 13 years prior, supported, designed, developed, and maintained Esri courses, workbooks, and tutorials for desktop, mobile, server, online, and developer products.

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