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Frequently Asked Questions

Learn about registration, event attendance, and more.


Please refer to the Registration Details page for information on attendee types and deadlines.

The cost to attend this event will vary depending on the attendee type. Please refer to the Registration Details page to find your applicable rate.

Registration includes access to all scheduled conference events, such as the Plenary Session, training and technical sessions, user presentations, and networking opportunities.

No, there is no registration limit for this event.

Yes, you can register on-site. However, we encourage all attendees to register online before the event to avoid delays.

Yes, once you submit your registration, you will receive an email confirming that it has been received. If we are unable to verify the information provided, we will reach out to you.

  • Cancellations received after February 9, 2024, will forfeit 50 percent of the registration fee.
  • Confirmed registrants who do not participate or who cancel after February 23, 2024, will forfeit their entire registration fee, and registrations received after this date are not eligible for refunds.
  • If you need to cancel due to special circumstances, please email your request to for review. Substitutions for registrants can be made at any time.
  • Esri reserves the right to cancel any event or training if the minimum registration is not met. If Esri cancels an event, registration fees will be refunded. Canceling your registration will not cancel your hotel reservations, if applicable.

Attendance at the 2024 Esri Partner Conference will be limited to an in-person experience. We’re looking forward to hosting a dynamic event that gives attendees a unique opportunity to interact and engage with Esri partners, distributors, and staff in a meaningful and rewarding way.

General attendance

Esri is committed to protecting the health and safety of our attendees, exhibitors, employees, and presenters. We follow the established protocols from the World Health Organization (WHO) and local health authorities and ask that all event attendees do the same. We encourage everyone to make informed decisions about attending our events in the best interest of their health as well as the health of others.

Learn more about our on-site health and safety protocols.

Visit our dedicated hub site

Inappropriate behavior will not be tolerated. If you witness or are subjected to inappropriate behavior or have any other concerns, notify an Esri staff member at our Registration Desk as soon as possible. Appropriate action will be taken to ensure that the event maintains a safe and constructive environment for everyone—free of harassment, aggression, and intimidation.

The consequences of such behavior may include, but are not limited to, the following:

  • Immediate removal from a session or meeting
  • Restricted access to future Esri events
  • Denial of admission to future Esri events

Esri reserves the right to take any or all these disciplinary actions as deemed necessary for all events. We ask that all Esri staff and event attendees be mindful of the  Esri Code of Conduct for conferences and community spaces during the summit.


Upon request, we can provide a certificate of attendance after the event. Email to request your certificate. Unfortunately, we do not offer continuing education credits for attending the Esri Partner Conference.

Yes, this event is not limited to US residents.


Esri embraces and respects the religious affiliations of all. Attendees have access to a prayer or quiet space to reflect, meditate, and practice their faith at our event. Please visit the Registration Desk in the Primrose Lobby of the Palm Springs Convention Center for the location of and access to the room.

Esri is pleased to offer nursing rooms for attendees and Esri staff during the conference. These rooms are equipped with seating and electrical outlets and can be secured by keylock. Please visit the Registration Desk in the Primrose Lobby of the Palm Springs Convention Center for the location of and access to a nursing room, or to arrange accommodations if you have any special requirements, such as a need to store expressed milk.

For the safety and security of all involved, all conference sessions, tracks, and exhibits are for registered attendees only, unless otherwise noted. All registered event attendees must be at least 18 years of age (see information below for attendees traveling with infants).

Infants (children under two years of age) may accompany registered attendees into event sessions, workshops, and other activities if placed in a carrier and supervised at all times. If the infant begins to fuss or creates a distraction for other activity attendees, the parent should step out to attend to the infant (please see the Esri Code of Conduct for conferences and community spaces).

Exceptions may apply, so we request that attendees reach out and discuss individual needs with the Esri accessibility team.

American Sign Language (ASL) interpreters are available at the conference. Attendees who need the services of an ASL interpreter are asked to email their request with their schedule to

Service animals (as defined by the ADA’s standards) are welcome at the conference. Service animals are defined as dogs that are "individually trained to do work or perform tasks for an individual with a disability.” Please reach out to the Esri accessibility team if you have any special requirements.

Conference attendees needing first aid during event hours should visit the First Aid Desk, located in the Primrose Lobby at the Palm Springs Convention Center.

For life-threatening emergencies, call 911 immediately from any available phone or cell phone, then notify security staff of the location so they can quickly direct first responders.

Hotels and transportation

We are pleased to offer room blocks to groups of eight or more at our partner hotels. This is a convenient way to secure rooms in advance at a discounted rate.

Find and book discounted group hotel rooms by filling out the group block request form, located on our Hotels and Transportation page.

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