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Frequently Asked Questions

Learn about registration, event attendance, and more.

Registration questions

Please refer to the registration details page for information on attendee types and deadlines.

The cost of this event will vary depending on the attendee type. Please refer to the registration details page to find your applicable rate.

No, there is no registration limit for this event.

Yes, this event is not limited to US residents.

Yes, you can register on-site.

Once you submit your registration, you will receive an email confirmation. If we are unable to confirm the information provided, we will reach out to you.

For cancellations received after June 8, 2023, registrants will forfeit 50 percent of their registration fee.

Confirmed registrants who do not participate or who cancel after June 22 will forfeit their entire registration fee, and registrations received after this date will not be eligible for refunds. If you need to cancel due to special circumstances, please email confregis@esri.com with your request for review.

Substitutions for registrants can be made at any time. Esri reserves the right to cancel any event or training if the minimum registration is not met. If Esri cancels an event, registration fees will be refunded. Canceling your registration does not automatically cancel your housing reservation, if applicable.

General attendance questions

Esri is committed to protecting the health and safety of our attendees, exhibitors, employees, and presenters. We follow the established protocols from the US Centers for Disease Control and Prevention (CDC) and local health authorities and ask that all event attendees do the same. We encourage everyone to make informed decisions about attending our events in the best interest of their health as well as the health of others.

Learn more about our on-site health and safety protocols.

Visit our dedicated hub site

Upon request, we can provide a certificate of attendance after the event. Email confregis@esri.com to request your certificate. Unfortunately, we do not offer continuing education credits for attending the Esri User Conference.

Inappropriate behavior will not be tolerated. If you witness or are subjected to inappropriate behavior or have any other concerns, notify an Esri staff member at our Registration Desk as soon as possible. Appropriate action will be taken to ensure that the event maintains a safe and constructive environment for everyone—free of harassment, aggression, and intimidation.

The consequences of such behavior may include, but are not limited to, the following:

  • Immediate removal from a session or meeting
  • Restricted access to future Esri events
  • Denial of attendance to future Esri events

Esri reserves the right to take any or all of these disciplinary actions as deemed necessary for all events. We ask that all Esri staff and event attendees be mindful of the Esri Code of Conduct for Conferences and Community Spaces during the event.

Go to the code of conduct

Accessibility questions

As a global event with a diverse community, Esri embraces and respects the religious affiliations of our community. Attendees have access to a prayer/quiet space to reflect, meditate, and practice their faith at our event. Please visit the Information Desk in the Grand Lobby E of San Diego Convention Center for the location of and access to the room.

Esri is pleased to offer nursing rooms for attendees and Esri staff during the conference. These rooms are equipped with electrical outlets, seating, and can be secured by key lock. Please visit the Information Desk for the location of and access to a nursing room or to arrange accommodations if you have any special requirements, such as a need to store expressed milk.

For the safety and security of all involved, all conference sessions, tracks, and exhibits are for registered attendees only, unless otherwise noted. All registered conference attendees must be at least 18 years of age (see information below for attendees traveling with infants).

Infants under two years of age may accompany registered attendees into event sessions, workshops, the Expo, and other activities if the infant is in a carrier and supervised at all times. If the infant begins to fuss or creates a distraction for other attendees in the session, the parent should step out to attend to the infant (please see the Esri Code of Conduct for Conferences and Community Spaces).

Exceptions may apply, so we request that attendees reach out and discuss individual needs with the Esri accessibility team.

Digital access frequently asked questions

With digital access, you will be able to view select event content at your convenience. This includes access to live streams of the Plenary Session and over 60 technical workshops.

Recordings of live streamed sessions will be available for replay later on the day of each session. Live stream content will begin on July 10, 2023, and remain accessible through October 13, 2023. More than 100 new session recordings will be added to digital access in August.

Recordings will be made publicly available to all when proceedings are released in October.

On the Detailed Agenda page, you can filter the session list by access type using the filters in the left column.

Select the Live Stream option to find sessions that will be live streamed. You can join live stream sessions during their scheduled times, and their recordings will be available for replay shortly afterward.

Select the Recorded option to find sessions that will have available recordings. Recordings for live streamed sessions will be available later the same day they are scheduled. Recordings for sessions that are not live streamed will be available in August.

Yes, anyone who has registered for the in-person event automatically receives digital access once it becomes available.

Access to the platform is available now at UC2023.esri.com and will remain accessible through October 13, 2023.

Select live stream sessions will include interactive components, such as the ability to ask text-based questions during the scheduled times.

Select sessions will be available for replay later the same day they've been shown and can be accessed at any time once they are available.

Digital access for scheduled sessions of the Esri User Conference will be held in Pacific time (PT).

All times on the detailed agenda page are listed in PT as well as your browser’s time zone.

Digital access to the event is supported on current, nonbeta versions of Chrome, Firefox, Safari, and Microsoft Edge. Please note that Internet Explorer is not supported.

For the best experience, we recommend using Chrome and making sure your web browser is configured to have JavaScript and cookies enabled and pop-up blockers disabled.

Yes, our responsive interface is designed to be mobile and tablet friendly. Mobile versions of Chrome and Safari are supported—for best performance, ensure that your browser is up-to-date.

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