Esri’s Infrastructure Imagery team focuses on advancing infrastructure through reality capture and 3D data in ArcGIS. We support enterprise workflows for capturing, managing, and scaling imagery across web, mobile, and desktop. By integrating remote sensing, AI-driven analytics, and digital twins, we help organizations assess risk, improve resilience, and maintain accurate, real-world models of critical infrastructure.
Because imagery is a broad topic, and Esri has a large network of staff across multiple markets, I’ve included a few key contacts below who specialize in supporting Imagery for Infrastructure related business inquiries.
Tom Lenzen – Infrastructure Imagery Industry Solution Specialist (Tlenzen@esri.com)
Tom Lenzen serves as an Infrastructure Industry Specialist dedicated to supporting clients with their imagery, 3D, and Reality Capture strategies in the infrastructure sector. He collaborates with organizations to provide strategic guidance, insights, and best practices related to the rapidly advancing field of remote sensing technology. The infrastructure industry is experiencing significant advancements, including innovative data capture solutions, scalable data management approaches, and a broadening range of user applications focused on images, 2D and 3D imagery, 3D point clouds, and reality capture technologies. Tom collaborates with a team to help clients apply imagery, 3D, and reality capture solutions within ArcGIS to solve complex infrastructure and operational challenges. With 23 years of experience managing key accounts for electric and gas utilities at Esri, Tom also brings more than 40 years of expertise in GIS and remote sensing data services, consultative support, and collaborative engagements with customers. Contact Tom if you want to discuss image/lidar/reality capture solution strategies, business partner questions, event opportunities, user stories, or ideas on supporting new innovations for data capture.
Coty Welch – Infrastructure Solution Engineer Team Lead (Cwelch@esri.com)
Coty Welch is a Solution Engineer Team Lead at Esri, focused on bridging advanced imagery and remote sensing technologies with infrastructure workflows. He works with organizations to turn drone, aerial, satellite, and lidar data into operational GIS capabilities that support infrastructure planning, inspection, monitoring, and digital twin initiatives. By integrating imagery directly into the ArcGIS system, Coty helps infrastructure teams move from visual data to actionable insight, enabling smarter decisions across the full asset lifecycle, from design and construction to maintenance and resiliency.
Jocelyn Torres – Infrastructure Associate Marketing Manager (Jtorres@esri.com)
Jocelyn is an Associate Marketing Manager on Esri’s Infrastructure Imagery team, where she focuses on supporting customer outreach and coordinating marketing initiatives that drive awareness and engagement. She works across teams to help execute promotions and event strategies. Jocelyn earned her bachelor’s degree in Business Leadership Strategies with an emphasis in Marketing & Communications from the University of Redlands. Contact Jocelyn to learn more about imagery team marketing: marketing initiatives, industry web pages, events, webinars, and activities.
