Service Credits Overview

Your annual ArcGIS Online subscription comes with a set amount of service credits, and you can always get more if you need them. Additional service credits are good for 24 months.

What Requires Service Credits?

You can use service credits in exchange for storage, analytics, demographics and lifestyle maps. Use the chart below for more information. Use the chart below or visit our documentation page for more information.

How Many Service Credits Do You Need?

The chart below shows how many service credits you will need depending on the services you plan to use.

What Does Not Require Service Credits?

Most of what you do with ArcGIS Online does not require service credits, for example:

  • Accessing the data you store in ArcGIS Online in apps.
  • Using ArcGIS Online foundation maps and data (basemaps, Landsat imagery, landscape layers, live traffic, and other live feeds).
  • Exporting data stored in ArcGIS Online.
  • Performing single address or place search.
  • Leveraging your own ArcGIS for Server capabilities to host and publish map services.

Service Credits by Capability

Capability Service Credits Used
Storage
Feature Services Storage (excludes feature attachments) 2.4 credits per 10 MB stored based on hourly calculations of storage per month
Tile and Data Storage (map tiles, feature attachments, scene layer packages, and documents) 1.2 credits per 1 GB stored per month
Analytics
Geocoding 40 credits per 1,000 geocodes
Simple Routes 0.04 credits per simple route
Optimized Routes 0.5 credits per optimized route
Drive-Times (Service Areas) 0.5 credits per drive-time
Closest Facilities 0.5 credits per closest facilities route
Multi-Vehicle Routes (VRP) 1 credit per multi-vehicle route
Location/Allocation 0.1 credit per demand point route
Origin Destination Cost Matrix 0.0005 credits per input origin and destination pair
Spatial Analysis 1 credit per 1,000 features (queried for Find Existing Locations and Derive New Locations analysis tools)
Elevation Analysis 1 credit per 1,000 features
Demographic & Lifestyle Maps
Business Search 10 credits per 1,000 records
Demographic Maps and Layers 10 credits per 1,000 map requests (pan, zoom, and identify)
Data Enrichment 10 credits per 1,000 attributes (data variables)
Infographics 10 credits per 1,000 views
Reports 10 credits per report
Other
Tile Generation 1 credit per 10,000 tiles generated
Scene Layer Generation From Features 1 credit per 1,000 textured multipatch features. 1 credit per 5,000 untextured multipatch features or point features

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