As a lead product manager at Esri, Andreas Lippold is passionate about understanding what customers need in the area of Esri's 3D/AEC/Digital Twin products. He's got lots of experience in product management and design thinking-based customer support, especially in the AEC area. Over the last 15 years, he's worked in product management in AEC, 3D and AR/VR and has 17 years of experience in the geospatial industry.