ArcGIS Community Analyst

Deprecation Notice for ArcGIS Community Analyst: Transition to ArcGIS Business Analyst Web App

ArcGIS Community Analyst is being deprecated entirely1.

The final release of Community Analyst will be in October 2024. Community Analyst will remain accessible to users until their next annual renewal date after December 1, 2024.

1Including ArcGIS Community Analyst inclusion in ArcGIS Hub Premium subscription.

 

Why is Community Analyst being retired?

Community Analyst was originally designed as a community intelligence tool specifically for government agencies, policy makers, and civic organizations to better understand communities for policy planning and decision making. When Community Analyst was introduced fourteen years ago, it contained different data and workflows from ArcGIS Business Analyst Web App, but over time, the data and capabilities in both products have advanced and it is now redundant. Going forward, Esri will focus on development and innovation in Business Analyst.

 

When is the last release for Community Analyst?

The final release of Community Analyst will be in October 2024. This will be the last release before the migration period begins on December 1, 2024, and it will include important functionality to enable the export of project content from Community Analyst into Business Analyst Web App.

 

What is the recommended transition and next step?

Customers should migrate to either Business Analyst Web App Standard or Advanced after December 1, 2024. During this migration period, existing customers will receive renewal notices containing Business Analyst Web App Advanced, and user access to Community Analyst will be terminated upon license term end date. Customers will also have the option to move to Business Analyst Web App Standard.

Stay tuned for more information and resources coming later in the year.

 

What will happen to the Community Analyst licenses included in my ArcGIS Hub Premium subscription?

Community Analyst has historically been included with a subscription for ArcGIS Hub Premium so that customers could better understand, serve, and engage their communities. Given the deprecation of Community Analyst, the product will no longer be provided as part of the Hub Premium subscription after June 1, 2024. Existing customers who utilize the Community Analyst offering provided with Hub Premium will be encouraged to leverage one of the Business Analyst Web products.

 

Will all the functionality in Community Analyst be available in Business Analyst Web App?

All functionality in Community Analyst is available in Business Analyst Web App Advanced plus the additional benefits of the Business Analyst Mobile App, and hexagons as a mapping option.

Please keep in mind that Business Analyst Web App Standard and Business Analyst Web App Advanced differ in terms of capabilities and workflows. Depending on budgetary and functionality requirements, customers also have the option to move to our base product, Business Analyst Web App Standard.

 

What will happen to all my saved project content in Community Analyst?

To continue using all saved project content created in Community Analyst, such as sites, layers, and reports, customers must migrate to Business Analyst Web App Standard or Advanced after December 1, 2024.

 

Can I purchase additional licenses of Community Analyst if I am an existing Community Analyst user?

Existing customers may continue to purchase and renew Community Analyst licenses until the migration period begins on December 1, 2024. After December 1, 2024, all renewals will contain Business Analyst Web App Advanced. Depending on budgetary and functionality requirements, customers also have the option to move to our base product, Business Analyst Web App Standard.

 

When is the earliest date I should migrate from Community Analyst to either Business Analyst Web App product (Standard or Advanced)?

The Business Analyst team is working to ensure a smooth transition to Business Analyst Web App by creating functionality to enable the export of project content from Community Analyst into Business Analyst Web App. This functionality, which is needed to support migration from Community Analyst to Business Analyst Web App, is expected to be complete by December 1, 2024.

For existing customers who want their project content to transfer into Business Analyst Web App, they should plan to migrate from Community Analyst to Business Analyst Web App after December 1, 2024.

 

Conclusion

We understand that this change may raise questions and we are here to support you. Should you have any questions or need assistance, please reach out to Esri Sales (1-800-447-9778) or your dedicated Esri account manager.

We value your continued partnership and appreciate your trust in Esri products. We look forward to serving you in the coming year and beyond and thank you for your continued use of ArcGIS Business Analyst.

 

Additional Resources

About the authors

Fizza Chaudhry is the Product Marketing Manager for ArcGIS Business Analyst. She is a visionary and innovative marketer with expertise in SaaS, creative marketing and applying a user-first mindset to develop powerful marketing tools for customers.

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Linwei Zeng

Linwei is a product manager with a background in business and data analytics. New to product management, she is passionate about helping users to make better decisions with the magic of data and analysis. Outside working hours: volunteer at a non-profit organization focusing on empowering Asian women in the tech industry, foodie, and museum-goer.

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Maria Jordan is a senior product marketer at Esri specializing in ArcGIS products and apps designed to improve community engagement, communication, collaboration, and data sharing. She has been at Esri for 20+ years in a variety of marketing roles and is focused on creating practical resources that convey best practices and customer successes to help organizations achieve their goals.

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